Senior Backend Engineer - AI-Driven, Scalable SaaS

Pendo.io; Raleigh (NC); Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Equity

Flexible time off

Strong 401(k) match

Healthcare coverage with $0 premiums

Job summary

Pendo in Raleigh seeks a Senior Software Engineer to own complex features end-to-end, write production-ready code, and drive improvements with a focus on reliability and AI-enabled development.

You will collaborate with Product and Design, mentor teammates, and contribute to scalable web architecture across SaaS platforms. This hybrid role blends hands-on coding with strategic impact in a Raleigh setting.

Qualifications

• 5+ years of experience as a Software Engineer delivering customer-facing SaaS product features in production.
• Ability to break ambiguous work into small, deliverable increments and move it forward independently.
• Strong proficiency in one or more backend languages, including Go, Java, Python, or C++.
• Deep understanding of scalable web architecture, API design, and performance optimization.
• Experience with cloud platforms, including AWS or GCP, and both SQL and NoSQL databases.
• Experience designing and writing unit, integration, and end-to-end tests, with a clear sense of when and how to apply each.
• Familiarity with safe deployment and rollout patterns, including feature flags and canary releases.
• Active use of AI tools as part of your software development workflow.
• Strong communication, collaboration, and cross-functional partnership skills.
• Bachelor's degree in Computer Science or equivalent experience.

Responsibilities

• Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments.
• Write production-ready code and define testing approaches based on risk and system impact.
• Incident response: Respond quickly when production issues arise in your area and drive follow-up improvements.
• AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition.
• Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions.
• Continuous improvement: Identify recurring friction points in code, tests, tooling, or process and proactively improve them.
• Team clarity: Create context that helps teammates move faster; write commit messages and documentation accordingly.

Skills

Go, Java, Python, or C++

Cloud platforms AWS or GCP

SQL & NoSQL databases

Unit/integration/e2e tests

AI tools in workflow

Strong communication

Education

Bachelor's degree in Computer Science

Job description

Pendo in Raleigh seeks a Senior Software Engineer to own complex features end-to-end, write production-ready code, and drive improvements with a focus on reliability and AI-enabled development.

You will collaborate with Product and Design, mentor teammates, and contribute to scalable web architecture across SaaS platforms. This hybrid role blends hands-on coding with strategic impact in a Raleigh setting.