Senior Backend Engineer: AI-Driven SaaS, Production-Grade

Pendo.io; Raleigh (NC); Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Equity

401(k) match

Flexible time off

Health options with $0 premiums

Job summary

Pendo is seeking a Sr. Software Engineer in Raleigh, NC to own complex features end-to-end within our Core team. You will write production-grade code, collaborate with product and design, and drive reliable deployments. You’ll apply AI tools to accelerate development and communicate decisions clearly.

You will thrive if you enjoy turning ambiguity into concrete, shippable work and leading improvements that increase quality and velocity in a fast-growing SaaS environment.

Qualifications

• 5+ years of software engineering delivering customer-facing SaaS features in production environments.
• Proficiency in Go, Java, Python, or C++.
• Experience with AWS or GCP cloud platforms and both SQL and NoSQL databases.
• Ability to independently structure ambiguous technical work into small deliverable increments and drive execution.
• Experience designing and implementing unit, integration, and end-to-end tests with sound judgment about testing approaches.
• Familiarity with safe deployment and rollout practices, including feature flags or canary releases.
• Active use of AI tools in software development workflows.
• Strong written and verbal communication skills, collaborating across engineering, product, and design teams.
• Bachelor's degree or higher in Computer Science, or equivalent practical experience.

Responsibilities

• End-to-end feature ownership from problem definition through delivery, breaking work into small, shippable increments.
• Write reliable, maintainable production code and apply testing strategies based on risk and impact.
• Respond to production issues quickly and drive root cause analysis and improvements.
• Integrate AI tools into daily engineering workflows to improve coding, debugging, and testing.
• Provide actionable code reviews and collaborate with product, design, and fellow engineers.
• Identify recurring friction and proactively implement process improvements.
• Create documentation and notes to preserve decisions and implementation context.

Skills

Go

Java

Python

C++

AWS

GCP

SQL

NoSQL

Testing

Feature flags

AI tools

Communication

Education

Bachelor's degree in Computer Science

Job description

Pendo is seeking a Sr. Software Engineer in Raleigh, NC to own complex features end-to-end within our Core team. You will write production-grade code, collaborate with product and design, and drive reliable deployments. You’ll apply AI tools to accelerate development and communicate decisions clearly.

You will thrive if you enjoy turning ambiguity into concrete, shippable work and leading improvements that increase quality and velocity in a fast-growing SaaS environment.