Senior B2B Interfaces & Automation Analyst

KKR; Des Moines (IA); On-site; USD 80,000 - 100,000; Full time

Job summary

KKR is seeking a collaborative and driven professional to shape electronic business capabilities and data interfaces supporting the annuity business. You will work cross-functionally to deliver scalable automation, strengthen platform connectivity, and improve process efficiency.

The role requires annuity industry knowledge, technology fluency, and quality assurance experience, with the ability to translate business needs into practical solutions.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 3+ years of experience in the annuity insurance industry within operations, technology, or a related function.
• Experience with annuity industry-standard operational technologies, such as DTCC, ACORD, and IRI is preferred.
• Understanding of business and operational workflows related to annuity products.
• Ability to work both independently and collaboratively in a team environment, contributing as both a leader and partner.
• Demonstrated adaptability, strong work ethic, and high degree of integrity, accountability, and professionalism.
• Strong analytical, problem-solving, and critical-thinking skills.
• Working knowledge of Agile methodologies and JIRA.
• Familiarity with AI tools including Chat GPT and Claude.
• Familiarity with XML and JSON.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.

Responsibilities

• Manage and execute updates to processes required for day-to-day support of business.
• Research and remediation of process breaks including communication, testing and deployment.
• Create and review business requirements and user stories to ensure complete and accurate development and testing.
• Support the development of industry-standard distribution automation solutions across Global Atlantic’s annuity policy administration platforms.
• Serve as a strategic partner to operations teams supporting annuity business lines.
• Collaborate with TPAs and external partners to define, enhance, and implement automation capabilities aligned to industry standards.
• Provide subject matter expertise on B2B-supported services for internal stakeholders and project teams, including capability reviews, impact assessments, and strategic recommendations.
• Lead and represent project initiatives across cross-functional teams and external partners.
• Develop and maintain effective testing strategies, procedures, and documentation.
• Lead external testing resources to successfully complete test scenarios for all stages of project testing including initial review, pre-production, and end to end testing with internal and external partners.
• Identify, document, and analyze testing results, defects, and usability issues, and partner with stakeholders to drive resolution.
• Contribute to the development, continuous improvement, and automation of quality assurance standards, best practices, and internal processes.

Skills

Analytical thinking

Communication

Collaboration

Problem-solving

Adaptability

Leadership

Education

Bachelor’s degree or equivalent

Tools

JIRA

XML/JSON

Job description

KKR is seeking a collaborative and driven professional to shape electronic business capabilities and data interfaces supporting the annuity business. You will work cross-functionally to deliver scalable automation, strengthen platform connectivity, and improve process efficiency.

The role requires annuity industry knowledge, technology fluency, and quality assurance experience, with the ability to translate business needs into practical solutions.