Senior AWS Node.js/TypeScript Engineer - MSP, Remote

TTEC Digital

Austin (TX)

On-site

USD 115,000 - 135,000

Full time

14 days+

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Job summary

TTEC Digital is seeking an MSP Sr. Developer to join our AWS Partner Practice. This remote role is based in the United States and focuses on owning, operating, and improving AWS-based solutions for clients over the long term.

You will lead a small team of 3–4 developers, coordinate with MSP managers and Technical Account Managers, and drive incident response, change control, and proactive infrastructure enhancements while contributing to best practices and internal tooling.

Qualifications

7+ years of development experience with Node.js/TypeScript and AWS services.
Experience in managed services or operational support with SLAs and incident management.
Mentoring juniors and fostering strong team relationships.
Familiarity with agile and ITSM methodologies.

Responsibilities

Lead daily standups and service reviews with internal team and clients.
Own operational stability of client AWS environments, including incident response.
Execute change requests and infrastructure-as-code updates using CloudFormation and Serverless Framework.
Collaborate on roadmap planning and translate needs into backlog items for the MSP team.
Mentor junior developers on technical skills, docs/runbooks, and SLA awareness.
Stay current on AWS services and best practices, identify improvement opportunities.
Contribute to MSP best practices, tooling, and playbooks to boost team efficiency.