Senior Aviation Connectivity Field Engineer
Gogo
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Benefits offered by this job
Job summary
Gogo is seeking a Senior Field Support Engineer for aviation connectivity systems, responsible for delivering high-quality technical support and customer service. The ideal candidate should have a Bachelor's degree in a related field and at least 5 years of experience in the aviation industry, with a strong background in technical troubleshooting and networking.
Compensation is competitive, with a salary range of $96,000 to $120,000 annually, along with medical, dental, vision benefits, and a 401(k) plan.
Qualifications
- 5+ years of experience in the aviation industry.
- 4+ years of product support experience in satellite communication or related technical discipline.
- Must be willing to relocate close to a major airport for on-wing support.
Responsibilities
- Provide telephone, remote, and onsite technical support to customers.
- Troubleshoot complex technical issues involving connectivity and network performance.
- Conduct training for customers and dealers on system usage.
Skills
Education
Tools
Job description
Gogo is seeking a Senior Field Support Engineer for aviation connectivity systems, responsible for delivering high-quality technical support and customer service. The ideal candidate should have a Bachelor's degree in a related field and at least 5 years of experience in the aviation industry, with a strong background in technical troubleshooting and networking.
Compensation is competitive, with a salary range of $96,000 to $120,000 annually, along with medical, dental, vision benefits, and a 401(k) plan.
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