Senior AV Technician — On-Site Home Theater Expert

Gramophone; Maryland; On-site; USD 55,000 - 75,000; Full time

Job summary

Gramophone is seeking an experienced Senior AV Service Technician in Maryland. This role involves interfacing with clients, troubleshooting, and maintaining complex audiovisual systems. A strong candidate will have over 5 years of installation experience and superior problem-solving skills.

The technician will be expected to review project designs, install equipment, and provide exceptional customer support. Knowledge of Crestron systems and networking is preferred.

Qualifications

• 5+ years experience in audiovisual installation.
• Ability to troubleshoot complex systems.
• Excellent customer service and communication skills.

Responsibilities

• Provide top-notch customer service interfacing with clients.
• Perform on-site troubleshooting and preventive maintenance.
• Install home theater and surround sound equipment.

Skills

Audiovisual installation experience

Troubleshooting complex audiovisual systems

Superior problem-solving skills

Mechanical aptitude

Customer service skills

Tools

Crestron control systems

Savant

URC remotes

Job description

Gramophone is seeking an experienced Senior AV Service Technician in Maryland. This role involves interfacing with clients, troubleshooting, and maintaining complex audiovisual systems. A strong candidate will have over 5 years of installation experience and superior problem-solving skills.

The technician will be expected to review project designs, install equipment, and provide exceptional customer support. Knowledge of Crestron systems and networking is preferred.