Senior AV Service Technician — Leadership Track

Amplify People; Northbrook (IL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

On-site employee gym

Ongoing training

Job summary

Amplify People in the Chicagoland area is seeking an experienced Senior AV Service Technician to join our service team. You will troubleshoot, repair, maintain, and upgrade residential AV and smart home systems while delivering an exceptional customer experience.

This role covers remote and onsite service calls with an after-hours rotation and growth potential into leadership as you contribute to continuous improvement and teamwork.

Qualifications

• 2–5 years of experience with residential AV and home automation systems.
• Hands-on experience with Control4, Ubiquiti UniFi, Lutron or Savant.
• Strong troubleshooting and diagnostic skills.
• Excellent communication and customer service, including after-hours rotation.

Responsibilities

• Troubleshoot and repair residential AV, control, networking, and lighting systems.
• Perform remote and onsite service calls with professionalism.
• Complete system upgrades and integrate new equipment.
• Diagnose and resolve technical issues while maintaining high workmanship.
• Collaborate with technicians to ensure projects and service requests are completed.

Skills

Experience

Troubleshooting

Communication

Tools

Control4

Ubiquiti UniFi

Lutron

Savant

Job description

Amplify People in the Chicagoland area is seeking an experienced Senior AV Service Technician to join our service team. You will troubleshoot, repair, maintain, and upgrade residential AV and smart home systems while delivering an exceptional customer experience.

This role covers remote and onsite service calls with an after-hours rotation and growth potential into leadership as you contribute to continuous improvement and teamwork.