Senior AV Service Technician — Crestron/AMX Expert

DATAVOX INC; Arlington (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) with company match

Paid vacation and sick leave

Company holidays

Wellness events

Job summary

DataVox, Inc. seeks a seasoned AV Service Technician to maintain, service and troubleshoot commercial audiovisual systems across the Dallas–Fort Worth market. You will diagnose complex AV issues, support control platforms, and ensure high-quality client service on site.

The role requires at least 5 years in AV installation/servicing, experience with Crestron/AMX, and comfort in commercial construction environments. DataVox offers robust benefits and a collaborative team culture in Texas.

Qualifications

• 5+ years of commercial AV installation, commissioning, or service experience.
• Experience supporting and troubleshooting complex AV systems.
• Experience working in commercial construction environments.
• Experience with AMX and/or Crestron control systems.
• Strong understanding of Commercial Audio Visual Systems, Video Conferencing Technologies, AV Control Systems, Audio DSP Platforms, Video Switching & Distribution, Projectors and Large Format Displays.
• Basic knowledge of Networking fundamentals, TCP/IP networking, Routers and switches, IP-based AV technologies.

Responsibilities

• Diagnose and repair commercial AV systems
• Troubleshoot AV, video conferencing, and control system issues
• Perform service calls and preventative maintenance on installed AV systems
• Configure and support AV control platforms such as Crestron and AMX
• Install, configure, and calibrate audio and video equipment
• Service projection systems, displays, DSPs, switchers, and presentation systems
• Perform rack modifications and equipment upgrades
• Identify system deficiencies and recommend corrective actions
• Document service activities and communicate findings with customers and internal teams
• Provide excellent customer service while representing DataVox at client sites
• Assist with commissioning and system optimization as needed

Skills

Troubleshooting

Customer service

Communication

Independence

Education

CTS-I Certification

Tools

AMX

Crestron

AutoCAD

Q-SYS

Biamp

VidCAD

Job description

DataVox, Inc. seeks a seasoned AV Service Technician to maintain, service and troubleshoot commercial audiovisual systems across the Dallas–Fort Worth market. You will diagnose complex AV issues, support control platforms, and ensure high-quality client service on site.

The role requires at least 5 years in AV installation/servicing, experience with Crestron/AMX, and comfort in commercial construction environments. DataVox offers robust benefits and a collaborative team culture in Texas.