Senior Automotive Fixed Ops Training Consultant

Hyundai Motor America; Plano (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

Flexible work week

401(k) retirement plan

Paid time off (PTO)

Employee discounts

Job summary

Hyundai Motor America is seeking a Corporate Automotive Fixed Operations Training Consultant to develop and train fixed operation service teams across multiple dealerships. The ideal candidate should have extensive experience in automotive service, demonstrate excellent communication skills, and possess strong training abilities.

This role includes training staff on customer experiences and process improvements, ensuring a high level of service. Competitive wages and benefits are offered, including medical and 401(k) plans.

Qualifications

• 2+ years training facilitation experience.
• Minimum 5 years new car dealership fixed ops experience.
• Excellent communication and collaborative skills.

Responsibilities

• Provide training and promote exceptional customer service.
• Conduct process audits and create action plans.
• Train Service Advisors on effective sales presentations.

Skills

Training facilitation

Customer service

Communication skills

Technical analysis

Reynolds and Reynolds software

Dealertrack

X-Time applications

Job description

Hyundai Motor America is seeking a Corporate Automotive Fixed Operations Training Consultant to develop and train fixed operation service teams across multiple dealerships. The ideal candidate should have extensive experience in automotive service, demonstrate excellent communication skills, and possess strong training abilities.

This role includes training staff on customer experiences and process improvements, ensuring a high level of service. Competitive wages and benefits are offered, including medical and 401(k) plans.