Senior Auto Service Advisor — Growth & Benefits

Harry Robinson Sallisaw Ford; Sallisaw (OK); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Company M​

Paid Vacation and Holidays

Ongoing Ford Training and Professional

Employee Discounts

Job summary

Harry Robinson Sallisaw Ford in Sallisaw, OK is seeking an experienced Automotive Service Advisor to ensure a smooth, transparent service experience from check-in to delivery.

The ideal candidate communicates confidently, documents repair needs accurately, prepares estimates, and coordinates workflow in a busy dealership environment. Monday–Friday schedule and competitive pay with benefits.

Qualifications

• Excellent communication and relationship-building skills.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Professional appearance and a positive attitude.
• Ability to work effectively in a team-oriented setting.

Responsibilities

• Greet customers professionally and create an outstanding service experience.
• Listen carefully to customer concerns and accurately document repair needs on repair orders.
• Prepare repair estimates and recommend necessary maintenance and repairs.
• Communicate with team members and customers, monitor repair progress, and keep customers informed throughout the process.
• Schedule service appointments and help maintain an efficient shop workflow.
• Consistently achieve high customer satisfaction while meeting dealership performance goals.

Skills

Communication

Relationship building

Organization

Multitasking

Teamwork

Job description

Harry Robinson Sallisaw Ford in Sallisaw, OK is seeking an experienced Automotive Service Advisor to ensure a smooth, transparent service experience from check-in to delivery.

The ideal candidate communicates confidently, documents repair needs accurately, prepares estimates, and coordinates workflow in a busy dealership environment. Monday–Friday schedule and competitive pay with benefits.