Senior Auto Parts Sales & Service Specialist

AutoZone, Inc.; Mount Pocono (PA); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

AutoZone’s store teams are the frontline of WOW! customer service, helping customers find the right parts and solutions for their automotive needs. As a Senior Retail Sales Associate, you’ll deliver WOW!

service by exceeding expectations and making a real difference for customers in our stores. This full-time role emphasizes teamwork, product knowledge, and sales excellence in a fast-paced automotive retail environment.

Formación

• Customer service experience in retail preferred.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Provide customer assistance and professional communication to ensure positive interactions.
• Collaborate with store leadership to motivate the team and maintain a productive store environment.
• Support sales goals by suggesting products, services and promotions to customers.
• Restock merchandise, maintain organized shelves, and follow cash handling procedures.
• Follow safety policies and PPE requirements to maintain a secure workplace.
• Share product knowledge and assist customers with wiper blades, batteries, and light bulbs installations.
• Use diagnostic tools and guidance to help customers with basic vehicle needs.

Conocimientos

Customer service

Communication

Teamwork

Sales

Product knowledge

Bilingual English/Spanish

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

AutoZone’s store teams are the frontline of WOW! customer service, helping customers find the right parts and solutions for their automotive needs. As a Senior Retail Sales Associate, you’ll deliver WOW!

service by exceeding expectations and making a real difference for customers in our stores. This full-time role emphasizes teamwork, product knowledge, and sales excellence in a fast-paced automotive retail environment.