Senior Auto Parts Sales & Diagnostics Specialist

AutoZone, Inc.; Sterling Heights (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

AutoZone in Sterling Heights seeks a Senior Retail Sales Associate to deliver WOW! customer service, helping customers find the right automotive parts and solutions. You will guide product selection, offer expert advice, and contribute to a knowledgeable, friendly retail environment.

The role emphasizes teamwork, sales goals, and accurate inventory handling with safety compliance. Growth opportunities exist within a busy store as part of a dynamic AutoZone team.

Qualifications

• High school diploma or GED.
• Bilingual in Spanish and English strongly preferred.
• ASE certification is a plus.
• Basic automotive knowledge.
• Flexibility for full-time schedule including mornings, nights, weekends and overtime.

Responsibilities

• Engage with customers to provide trustworthy automotive advice and clear communication.
• Collaborate with managers and teammates to maintain a motivated store environment.
• Recommend products, services and promotions to meet sales goals and improve store performance.
• Restock merchandise, maintain organization, and handle cash and loss prevention procedures.
• Follow structured processes and safety policies; use PPE as required.
• Stay updated on automotive parts, tools, and promotions in AutoZone systems.
• Read diagnostic codes with tools and propose solutions.

Skills

Bilingual Spanish/English

Communication skills

Customer service

Education

High school diploma

ASE Certification

Job description

AutoZone in Sterling Heights seeks a Senior Retail Sales Associate to deliver WOW! customer service, helping customers find the right automotive parts and solutions. You will guide product selection, offer expert advice, and contribute to a knowledgeable, friendly retail environment.

The role emphasizes teamwork, sales goals, and accurate inventory handling with safety compliance. Growth opportunities exist within a busy store as part of a dynamic AutoZone team.