Senior Auto Parts Sales & Diagnostics Advisor

AutoZone; Northglenn (CO); On-site; USD 32,000 - 45,000; Full time

Job summary

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Senior Retail Sales Associate role focuses on delivering WOW!

Customer Service by exceeding expectations and supporting daily store operations. You will assist customers, share product knowledge, and contribute to sales while working with a flexible, full-time schedule.

Qualifications

• Minimum Age Requirement: Must be at least 18 years old to apply.
• Automotive Knowledge: Basic knowledge of automotive parts is required.
• Physical Requirements: Ability to lift, load and deliver merchandise.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Responsibilities

• Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork - Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness - Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance - Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.
• Product Knowledge & Installation Services - Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.
• Diagnostics Support - Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Customer service

Communication

Team leadership

Sales oriented

Inventory management

Safety awareness

Education

High school diploma or GED

Job description

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Senior Retail Sales Associate role focuses on delivering WOW!

Customer Service by exceeding expectations and supporting daily store operations. You will assist customers, share product knowledge, and contribute to sales while working with a flexible, full-time schedule.