Senior Auto Parts Sales & Service Specialist

AutoZone; Ewa Beach (HI); On-site; USD 36,000 - 48,000; Full time

Job summary

AutoZone’s store teams are the frontline of WOW! customer service, ensuring customers find the right parts and solutions. Senior Retail Sales Associate role focuses on delivering WOW! service, exceeding expectations, and supporting daily store operations.

Join a team that values automotive knowledge, teamwork, and strong communication in a fast-paced retail environment. Opportunities for growth and customer satisfaction are central to this role.

Qualifications

• Minimum age 18+ to apply.
• Basic automotive parts knowledge required.
• Ability to lift, load and deliver merchandise.
• Full-time availability including mornings, nights, weekends and overtime.

Responsibilities

• Customer Assistance & Communication – engage with customers, provide automotive advice, maintain positive interactions.
• Leadership & Teamwork – collaborate with managers and teammates to stay motivated and productive.
• Sales & Metrics Mindedness – promote products and promotions to meet sales goals.
• Inventory Management & Store Operations – restock, organize, and follow cash handling procedures.
• Process Orientation & Safety Compliance – follow structured processes and safety policies, use PPE.
• Product Knowledge & Installation Services – stay up-to-date on automotive parts and assist with installations.
• Diagnostics Support – use tools to read codes and recommend solutions.

Skills

Customer service

Communication

Leadership

Teamwork

Sales oriented

Physical stamina

Bilingual (Spanish & English)

Education

High school diploma or GED

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring customers find the right parts and solutions. Senior Retail Sales Associate role focuses on delivering WOW! service, exceeding expectations, and supporting daily store operations.

Join a team that values automotive knowledge, teamwork, and strong communication in a fast-paced retail environment. Opportunities for growth and customer satisfaction are central to this role.