Senior Auto Parts Sales & Customer Service Lead

AutoZone, Inc.; Asheville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

AutoZone, Inc. in Asheville, NC seeks a Senior Retail Sales Associate to deliver WOW! customer service, assist customers with product selection, and contribute to store performance. You will help customers with automotive parts, provide expert advice, and support daily store operations.

The role emphasizes teamwork, flexible full-time scheduling (including mornings, nights, weekends, and overtime), and ongoing product knowledge updates to help customers make informed choices.

Qualifications

• Education: High school diploma or GED.
• Automotive knowledge: basic automotive parts knowledge required.
• ASE Certification: ASE certification is a plus.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions.
• Collaborate with managers and teammates to create a motivated, productive store environment.
• Restock merchandise, maintain organization, and follow proper cash handling procedures.
• Use diagnostic tools to read vehicle codes and recommend solutions.

Skills

Automotive knowledge

Bilingual English/Spanish

Customer service

Communication

Leadership

Teamwork

Sales

Diagnostics

Education

High school diploma or GED

ASE Certification

Job description

AutoZone, Inc. in Asheville, NC seeks a Senior Retail Sales Associate to deliver WOW! customer service, assist customers with product selection, and contribute to store performance. You will help customers with automotive parts, provide expert advice, and support daily store operations.

The role emphasizes teamwork, flexible full-time scheduling (including mornings, nights, weekends, and overtime), and ongoing product knowledge updates to help customers make informed choices.