Senior Auto Casualty Claims Specialist - Northeast

Liberty Mutual Group

Evesham Township (NJ)

On-site

USD 65,000 - 90,000

Full time

6 days ago

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Qualifications

1+ years Personal Lines Third-Party Auto Casualty experience.
1+ years Attorney Represented Experience.
Experience handling Litigated Third-Party Auto Casualty Claims.
Experience handling UM/UIM Claims.
Strong written and oral communication skills required.
Good interpersonal, analytical, investigative, and negotiation skills.
Customer service experience preferred.
Bachelor's degree or equivalent experience with 12-18 months of directly related experience.
Ability to obtain proper licensing as required.

Responsibilities

Manage, investigate, and resolve claims within prescribed authority levels.
Investigate and evaluate coverage, liability, damages, and settle claims.
Identify potential suspicious claims and refer to SIU; identify opportunities for third-party subrogation.
Prepare for and attend trials, hearings and conferences; report to Home Office and local management.
Communicate with policyholders, witnesses, and claimants to gather information and advise on proper course of action.
Ensure adequacy of reserves and security of financial processing of claims.
Coordinate with outside and in-house counsel; manage billing activities.
Training is a critical component to success; attendance during training is mandatory.

Skills

Strong communication

Negotiation skills

Analytical

Investigative skills

Customer service experience

Education

Bachelor's degree or equivalent experience

Job description

Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.

1+ years Personal Lines Third-Party Auto Casualty Experience.
1+ years Attorney Represented Experience.
Experience handling Litigated Third-Party Auto Casualty Claims.
Experience handling Uninsured and Underinsured Motorist (UM/UIM) Claims.
Strong written and oral communications skills required.
Good interpersonal, analytical, investigative, and negotiation skills required.
Customer service experience preferred.
Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.
The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.
Ability to obtain proper licensing as required.