Senior Atlassian Administrator

1password; United States; Remote; USD 123,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) / RRSP

Paid time off

Equity grant

Incentive programs

Job summary

1Password is searching for a Senior Atlassian Administrator to manage and oversee the configuration, governance, and performance of Jira and Statuspage at the company. You’ll collaborate with various teams across engineering and business to ensure a seamless operation within the Atlassian platform.

To succeed in this role, a minimum of 6 years of Jira administration experience in a large-scale environment is required, as well as expertise in automation and governance for Atlassian tools. The position enables remote work within the United States and Canada.

Qualifications

• At least 6 years of hands-on Jira administration in a large-scale enterprise environment.
• Deep experience managing Atlassian Cloud Enterprise ecosystem.
• Expertise in Jira configuration and workflows.
• Proven track record in designing and governing Jira at scale.
• Strong skills in Jira Automation and complex rule building.

Responsibilities

• Own the architecture, configuration, and governance of 1Password’s Atlassian platform.
• Champion the strategy for clean data architecture and maintain platforms.
• Partner with multiple teams to build platform solutions.
• Design enforcement for Atlassian governance standards.
• Build and maintain Jira automations to reduce manual work.

Skills

Jira administration

Atlassian Cloud Enterprise

Jira configuration

Jira Automation

Jira REST APIs

Communication skills

Third-party app vetting

ITSM principles

Job description

Senior Atlassian Administrator

We’re looking for a Senior Atlassian Administrator to join our Enterprise Tools team. This role owns Jira and Statuspage today, with the Atlassian platform growing as 1Password does. You’ll be responsible for the architecture, configuration, workflows, governance, and day‑to‑day health of these tools across 1Password’s engineering and business orgs. You bring an AI builder mentality to the work, using the right tools to help you move faster, solve problems earlier, and build things that last.

Responsibilities

• Own the architecture, configuration, and governance of 1Password’s Atlassian platform, starting with Jira and Statuspage.
• Champion the strategy for clean data architecture and maintain platforms.
• Participate in the company’s Jira Council to align platform with organizational needs.
• Partner with engineering, product, IT, and security teams to build platform solutions.
• Design and enforce Atlassian governance standards (project policies, workflow standards, naming conventions, field usage, permission models).
• Build and maintain Jira automations to reduce manual work.
• Lead Atlassian tool onboarding for new teams and programs, creating training materials and running enablement sessions.
• Own vendor relationship and help shape platform roadmap.
• Identify technical debt, configuration drift, process gaps, build backlog.
• Partner with others in IT on integrations between Atlassian tools and other enterprise systems.
• Evaluate, manage, and audit third‑party apps and plugins.
• Document configurations, workflows, decisions and keep security and privacy front of mind.

Qualifications

• At least 6 years of hands‑on Jira administration in a large‑scale enterprise environment.
• Deep experience managing Atlassian Cloud Enterprise ecosystem.
• Expertise in Jira configuration (workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, components).
• Proven experience designing and governing Jira at scale.
• Strong Jira Automation skills, building complex rules.
• Solid understanding of Jira REST APIs, webhooks, and scripting (Python, JavaScript, Groovy).
• Experience with Statuspage administration; Confluence and Jira Service Management experience is a plus.
• Excellent communication skills across engineering, legal, etc.
• Experience aligning configuration with corporate compliance and audit standards.
• Experience vetting, implementing and governing third‑party marketplace apps.
• Familiarity with ITSM principles.
• Bias toward simplicity and sustainability; builds configurations that teammates can maintain.
• Profound respect for security and privacy, building access controls proactively.

Location

Remote opportunity within Canada and the United States.

Compensation

USA: $123,000–$172,000 USD base + benefits, paid time off, equity, incentive programs.

Canada: $117,000–$164,000 CAD base + benefits, paid time off, equity, incentive programs.

Benefits

• Health, dental, 401(k) / RRSP, paid time off, equity grant, incentive programs.

Equal Opportunity Employer

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request during the recruitment process.