SENIOR ASST DIR - FINANCIAL COUNSELOR

Loyola University Of Chicago; Maywood (IL); On-site; USD 60,000 - 65,000; Full time

Job summary

Join a forward-thinking university as a Senior Assistant Director of Financial Aid, where you will play a crucial role in enhancing students' access to medical and health sciences education. This position involves providing exceptional customer service, managing financial aid processes, and collaborating with various departments to ensure accurate aid eligibility. You will have the opportunity to engage with diverse student populations and make a significant impact through personalized financial counseling and educational workshops. Be part of a dynamic team dedicated to fostering a supportive and inclusive environment for all students.

Benefits

Comprehensive Benefits

Competitive Salary

Professional Development Opportunities

Work-Life Balance Programs

Qualifications

• Bachelor's degree and 3-5 years of related experience required.
• Strong knowledge of federal and state regulations essential.

Responsibilities

• Provide customer service regarding financial aid matters.
• Conduct file reviews and manage financial aid operations.
• Support presentations and workshops for various academic units.

Skills

Organizational Skills

Interpersonal Skills

Customer Service

Critical Thinking

Ability to Work in Fast-Paced Environment

Diversity Awareness

Education

Bachelor's Degree in Related Field

Tools

PeopleSoft

Department of Education Databases

Job description

Position Details

Position Details

Bachelor's Degree in related field and three - five years of related experience, or a combination of education and work experience. A solid knowledge of Federal and State Regulations are essential.

NA

Proficiency with Department of Education databases; COD, NSLDS, FAA Access, SAIG. PeopleSoft experience highly preferred.

Job Title	SR ASST DIR FINANCIAL AID
Position Number	8100459
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Maywood-Health Sciences Campus
Department Name	STUDENT FINANCIAL ASSISTANCE
Location Code	FINANCIAL ASSISTANCE (02023A)
Is this split and/or fully grant funded?	No
Duties and Responsibilities	Essential duties include, but are not limited to, the following: Provide excellent customer service to students and parents via phone, e-mail, walk-in, and other forms of engagement regarding all financial aid matters Conducts file review, preforms professional judgement, completes verification, and updates award packaging as required Monitors/maintains application statuses within the student information system Access federal and state systems (COD, NSLDS, GAP Access, FSA, etc.) to verify student aid eligibility Works closely with SSOM Student Affairs, Registration and Records, and the Office of the Bursar to ensure student aid eligibility is accurate and changes are recorded in a timely manner. Supports the Director with the administration of $5M in endowed, gift, and institutional aid funds to new and continuing students annually. Supports the Financial Aid Office by managing specific program area(s) such as R2T4, SAP, FWS, Scholarships, Consortium, Veterans, etc.. Provides personalized financial counseling programs to students and families on financial aid options, debt management, and loan repayment strategies. Conducts presentations and workshops supporting the School of Medicine, School of Nursing, Parkinson School of Public Health, and other academic units. Supports the University through presentations to various public audiences including FAFSA workshops, financial wellness programs, orientations, and other admission events. Collaborate with campus partners to provide a holistic approach to service Performs other duties as required to maintain efficient financial aid operations.
Minimum Education and/or Work Experience
Qualifications	To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong organizational and interpersonal skills are a must Excellent customer service skills with a student-centered approach. Ability to thrive in a fast-paced, evolving environment while remaining goal-oriented. Must be able to work with a diverse student population Ability to think critically with an eye for detail Excellent organizational skills, with the ability to manage multiple priorities and adapt to changing institutional and regulatory needs. Must be able to work as part of a diverse team Support students and families from all backgrounds Strong working knowledge of federal and state regulations is essential. Ability to prioritize work and adapt in a fast pace environment PeopleSoft experience highly preferred. This role is an opportunity to make a significant impact on students' financial accessibility to medical and health sciences education at Loyola University Chicago.
Certificates/Credentials/Licenses
Computer Skills
Supervisory Responsibilities	No
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	None
Working Conditions	None
Open Date
Close Date
Position Maximum Salary or Hourly Rate	$65,000/ann
Position Minimum Salary or Hourly Rate	$60,000/ann
Special Instructions to Applicants
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/31876