SENIOR ASST DIR - FINANCIAL COUNSELOR

LRES Corporation; Maywood (CA); On-site; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a Senior Assistant Director of Financial Counseling to enhance students' financial accessibility to medical and health sciences education. This pivotal role involves providing exceptional customer service, conducting financial aid workshops, and collaborating with various academic units. The ideal candidate will possess a strong background in financial aid regulations and demonstrate excellent organizational and interpersonal skills. Join this dynamic team and make a significant impact on students' educational journeys while thriving in a supportive and fast-paced environment.

Qualifications

• Bachelor's degree and 3-5 years of experience required.
• Strong knowledge of federal and state regulations essential.

Responsibilities

• Provide customer service regarding financial aid matters.
• Conduct file reviews and monitor application statuses.
• Support the administration of financial aid funds.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Critical Thinking

Detail Orientation

Adaptability

Education

Bachelor’s Degree in related field

Tools

PeopleSoft

Department of Education databases

Job description

Employment Opportunities Designed to Help Us Collaborate in Creation!

SENIOR ASST DIR - FINANCIAL COUNSELOR

Thank you for your interest in Loyola University Chicago. To view open positions, please enter your search criteria below. You may view all open positions by not specifying any search criteria and selecting the "Search" button.

Position Details

Job Title: SR ASST DIR FINANCIAL AID
Position Number: 8100459
Job Category: University Staff
Job Type: Full-Time
FLSA Status: Exempt
Campus: Maywood-Health Sciences Campus
Department Name: STUDENT FINANCIAL ASSISTANCE
Location Code: FINANCIAL ASSISTANCE (02023A)
Is this split and/or fully grant funded? No

Duties and Responsibilities

Essential duties include, but are not limited to, the following:

• Provide excellent customer service to students and parents via phone, e-mail, walk-in, and other forms of engagement regarding all financial aid matters.
• Conduct file review, perform professional judgement, complete verification, and update award packaging as required.
• Monitor/maintain application statuses within the student information system.
• Access federal and state systems (COD, NSLDS, GAP Access, FSA, etc.) to verify student aid eligibility.
• Work closely with SSOM Student Affairs, Registration and Records, and the Office of the Bursar to ensure student aid eligibility is accurate and changes are recorded in a timely manner.
• Support the Director with the administration of $5M in endowed, gift, and institutional aid funds to new and continuing students annually.
• Support the Financial Aid Office by managing specific program area(s) such as R2T4, SAP, FWS, Scholarships, Consortium, Veterans, etc.
• Provide personalized financial counseling programs to students and families on financial aid options, debt management, and loan repayment strategies.
• Conduct presentations and workshops supporting the School of Medicine, School of Nursing, Parkinson School of Public Health, and other academic units.
• Support the University through presentations to various public audiences including FAFSA workshops, financial wellness programs, orientations, and other admission events.
• Collaborate with campus partners to provide a holistic approach to service.
• Perform other duties as required to maintain efficient financial aid operations.

Minimum Education and/or Work Experience

Bachelor’s Degree in related field and three – five years of related experience, or a combination of education and work experience. A solid knowledge of Federal and State Regulations is essential.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Strong organizational and interpersonal skills are a must.
• Excellent customer service skills with a student-centered approach.
• Ability to thrive in a fast-paced, evolving environment while remaining goal-oriented.
• Must be able to work with a diverse student population.
• Ability to think critically with an eye for detail.
• Excellent organizational skills, with the ability to manage multiple priorities and adapt to changing institutional and regulatory needs.
• Must be able to work as part of a diverse team.
• Support students and families from all backgrounds.
• Strong working knowledge of federal and state regulations is essential.
• Ability to prioritize work and adapt in a fast-paced environment.
• PeopleSoft experience highly preferred.

This role is an opportunity to make a significant impact on students’ financial accessibility to medical and health sciences education at Loyola University Chicago.

Certificates/Credentials/Licenses

NA

Computer Skills

Proficiency with Department of Education databases; COD, NSLDS, FAA Access, SAIG. PeopleSoft experience highly preferred.

Supervisory Responsibilities

No

Required operation of university owned vehicles

No

Does this position require direct animal or patient contact?

No

Physical Demands

None

Working Conditions

None

Open Date

Close Date

Position Maximum Salary or Hourly Rate

$65,000/ann

Position Minimum Salary or Hourly Rate

$60,000/ann

Special Instructions to Applicants

About Loyola University Chicago: Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes —including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.

Quick Link for Posting

https://www.careers.luc.edu/postings/31876

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a minimum of a bachelor's degree in a related field?
  • Yes
  • No
• * Do you have at least three to five years of related experience, or a combination of education and work experience?
  • Yes
  • No
• * Do you have experience with PeopleSoft and/or Department of Education systems (COD, NSLDS, etc)?
  • Yes
  • No
• * Do you have an understanding of medical student admissions, registration and records, financial aid, and/or funding processes?
  • Yes
  • No
• * Why do you want to work for Loyola University Chicago?

  (Open Ended Question)

• * How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Website
  • Other

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

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