Senior Associate Technical Account Manager

Integral Ad Science, Inc.; New York (NY); On-site; USD 60,000 - 102,000; Full time

Benefits offered by this job

Paid time off

Health insurance (medical, dental, vis

401k with employer matching

Annual bonus

Job summary

Publica, an IAS portfolio company, is seeking a Senior Associate Technical Account Manager to act as a technical expert and operational consultant for our OTT ad platform. You will help clients maximize value, troubleshoot behavior, and bridge communication between end-users and product/engineering teams.

The ideal candidate has experience in programmatic advertising, a solid grasp of the CTV ecosystem, and the ability to explain complex concepts to varied audiences.

Qualifications

• Proactive problem-solving and analytical mindset.
• Demonstrated experience in a client-facing technical role.
• Strong communication skills to explain complex concepts to diverse stakeholders.
• Proficiency in SQL for data investigation across tools like MySQL/Athena/Databricks.
• Excel skills for data manipulation, visualization, and client reporting.
• Ability to author clear technical documentation for self-serve guidance.

Responsibilities

• Serve as a technical expert and operational consultant for the Publica platform.
• Assist clients in leveraging the product to its full potential and troubleshoot issues.
• Act as liaison between end-users and internal product/engineering teams.

Skills

Programmatic advertising experience

SQL

Excel

Client-facing

Technical communication

Tools

MySQL

Amazon Athena

Databricks

Job description

Publica is looking for a Senior Associate Technical Account Manager to act as a technical expert and operational consultant for our system. In this role, you will assist our clients in leveraging our product to its fullest potential, assist them in troubleshooting unexpected behavior, and serve as the liaison between our end-users and our internal product and engineering teams. The ideal candidate has programmatic advertising experience, an understanding of the CTV ecosystem, and a knack for explaining complex technical concepts to both technical and non-technical audiences.

What we’re looking for:

• A proven track record of proactive problem-solving and an analytical mindset.
• Demonstrated experience in a client-facing technical role.
• Strong communication skills, with a proven ability to translate and explain complex technical concepts to a variety of technical and non-technical stakeholders.
• Proficiency in SQL for data investigation with experience using tools like MySQL, Amazon Athena, or Databricks.
• Competence using Excel for data manipulation, visualization, and client reporting.
• Ability to author clear technical documentation that empowers clients to self-serve.
• Preferred background in programmatic advertising technology (e.g., OpenRTB, server-side ad insertion, video/display ad serving).

The core of Publica's platform is an Over-the-top (OTT) Header Bidding solution that enables publishers to maximize their revenue for CTV ad breaks. By running a unified auction between 50+ Sell Side Platforms (SSPs) and publisher-owned direct sales, we ensure our clients get the most out of their inventory. Publica drives additional value using AI-based creative enrichment, inventory pricing tools, and contextual management solutions. Publica provides best-in-class monetization for publishers without compromising brand safety or user experience.

Publica by IAS Pay Transparency:

The annualized base salary ranges for the primary location, and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package, we offer a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidate’s compensation package is based on multiple factors, but not limited to, geography, experience, skills, job duties, and business need.

• paid time off
• health insurance (medical, dental, vision) as well as PPO, HSA and FSA options
• 401k with employer matching contributions
• eligible for an annual bonus and/or other incentive plans

Primary Location: US - New York, NY

Primary Location Base Pay Range: $59,500.00 - $102,000.00 Annual

About Publica

We are a team of entrepreneurs & tech developers embarked on a crazy adventure to become the leading video advertising technology for internet-powered devices. Love watching shows, streaming or live sports games? Well, we're currently working on building the best platform for Connected TV monetization - this includes all the apps accessible from a Smart TV or via an AppleTV, Chromecast, Roku, etc. This means that we need to handle billions of ad requests seamlessly and provide the best-in-class data for Publishers to make educated decisions about their ad stack.

Equal Opportunity Employer:

Publica and IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with Publica and IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [e-mail].