Senior Associate, Sales Strategy & Operations, Commerce Platform

DoorDash; Chicago (IL); On-site; USD 88,400 - 130,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Paid time off

Medical, dental, and vision benefits

Disability and basic life insurance

Job summary

DoorDash is seeking a Senior Associate to join our Account Development Strategy & Operations team in Chicago. This role is essential in translating high-level objectives into concrete sales goals and improving operational processes. The ideal candidate will excel in a fast-paced environment and possess strong analytical skills.

Responsibilities include executing on quarterly sales targets and implementing innovative AI tools to enhance productivity. A Bachelor’s degree and 2+ years in a related field is required. Be part of a dynamic team at DoorDash!

Qualifications

• 2+ years of experience in sales/business planning, strategy & operations, or analytics.
• Proven track record of driving initiatives and hitting goals.
• Excellent analytical thinker capable of delivering actionable recommendations.

Responsibilities

• Translate strategy into execution for quarterly sales targets.
• Establish operational governance to track business performance.
• Drive sales acceleration by optimizing the sales funnel.

Skills

Sales/business planning

Analytical thinking

Cross-functional initiatives

Education

Bachelor’s degree or higher

Tools

SQL

Excel

Salesforce

Job description

About The Team

Our Account Development Strategy & Operations team is responsible for designing, building, and running a world‑class sales organization to successfully grow our SMB restaurants through leading product solutions.

As a Senior Associate, you will be at the forefront of DoorDash’s evolution from a marketplace to a premier technology partner. You will support the strategy and operational backbone for Digital Ordering, our flagship white‑label solution that empowers merchants to host commission‑free ordering on their own websites. Your work will directly enable local businesses to grow their digital brands and own their customer relationships using DoorDash’s world‑class logistics and technology.

About The Role

The ideal candidate is a builder who thrives in ambiguity but grounds their work in uncompromising operational rigor. You will be responsible for translating high‑level company objectives into actionable quarterly sales goals. You will combine analytical rigor with operational discipline to audit sales funnels, support the buildout of new systems and processes, and leverage cutting‑edge AI to maximize productivity. You will report to a Sales Strategy & Operations Manager, working at the intersection of Product, Sales, and Analytics to turn a research‑backed vision into a highly disciplined, scaled revenue engine.

Key Responsibilities

• Translate strategy into execution: execute on demanding quarterly sales targets, tracking progress against key growth drivers to maintain consistent and rapid expansion.
• Establish operational governance: help run the cadence of the business, including weekly business reviews, ensuring every lead, opportunity, and deal is tracked with precision.
• Drive sales acceleration through rigor: improve the efficiency of the sales team by implementing tooling and systems updates, and optimizing the sales funnel through meticulous measurement and inspection for where we are succeeding or need improvement.
• Innovate with AI: explore and pilot the latest AI tools and technologies to drive step‑function improvements in sales productivity and outreach effectiveness.

Why We’re Excited About You

• 2+ years of experience in sales/business planning, strategy & operations, business consulting, or analytics.
• Proven track record of driving cross‑functional initiatives, hitting goals, and succeeding in a complex and fast‑moving environment.
• Bachelor’s degree or higher.
• Excellent analytical thinker who can deliver actionable recommendations from complex datasets; SQL and Excel experience are required. Salesforce experience is strongly preferred.

Applications for this position are accepted on an ongoing basis.

Compensation

The starting pay will fall within the range below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. In addition to base salary, the compensation for this role includes opportunities for equity grants.

Benefits

DoorDash cares about you and your overall well‑being. We offer a comprehensive benefits package, including a 401(k) plan with employer matching; 16 weeks of paid parental leave; wellness benefits; commuter benefits match; paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act); medical, dental, and vision benefits; 11 paid holidays; disability and basic life insurance; family‑forming assistance; and a mental health program.

Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (≈ 6.7 hours/month if working 40 hrs/week; ≈ 3.4 hours/month if working 20 hrs/week), and paid sick time accrued at 1 hour for every 30 hours worked (≈ 5.8 hours/month if working 40 hrs/week; ≈ 2.9 hours/month if working 20 hrs/week).

National base pay range within the United States, including Illinois and Colorado: $88,400—$130,000 USD.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds and experiences. We believe true innovation happens when everyone has room at the table and the necessary tools and resources.

Statement of Non‑Discrimination: No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtler forms of inappropriate behavior.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need accommodations, please inform your recruiting contact upon initial connection.

Notice to applicants for jobs located in NYC or remote jobs associated with office in NYC: We used Covey as part of our hiring process for jobs in NYC; we resumed using Covey Scout for inbound on June 29, 2024, and ceased using it on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed at https://getcovey.com/nyc-local-law-144.