Senior Associate, S&O - Commerce Platform Logistics - Delivery Cost

DoorDash, Inc.; New York (NY); Hybrid; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Wellness benefits

Paid time off

Medical insurance

Job summary

DoorDash, Inc. is seeking a Senior Associate, Strategy & Operations – Delivery Cost for the Commerce Platform Logistics team in multiple U.S. cities.

This role blends strategic analysis with hands-on operational experiments to reduce fulfillment costs and improve efficiency. You will partner with Finance, Strategy, Analytics, Product, and Operations to track cost metrics, build models, run experiments, and influence the product roadmap.

Qualifications

• 3–4 years of relevant experience in strategy or operations.
• Strong data literacy with the ability to translate data into insights.
• Experience building financial models and scenarios.

Responsibilities

• Track and analyze fulfillment cost metrics across lines of business.
• Collaborate with Finance, Strategy, Analytics, Product, and Ops to drive cost improvements.
• Design and run structured experiments to test efficiency initiatives.
• Support the product roadmap with data-driven recommendations.

Skills

SQL

Excel/Sheets

Analytical thinking

Financial modeling

Education

Bachelor's degree

Tools

BI dashboards

Job description

# Senior Associate, Strategy & Operations - Commerce Platform Logistics - Delivery CostApply To JobJob ID: **3497312**DoorDash, Inc.New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Chicago, IL; Sunnyvale, CA; Austin, TX; Denver, CO; Atlanta, GA; Miami, FL; Boston, MA; Phoenix, AZ; Washington, D.C.## **About the Team**DoorDash’s Commerce Platform empowers merchants with the tools they need to grow and operate their businesses. Drive On-Demand is a key component of this platform, providing white-label fulfillment solutions for retailers across multiple SLAs.The Commerce Platform Logistics team is a sustainable growth team within Commerce Platform. We own Final Mile cost and efficiency, ensuring that DoorDash Commerce Platform is the most cost effective, reliable way for merchants to reach as many customers as possible through their first-party channels. This means expanding product offerings and improving network efficiency to simultaneously reduce fulfillment costs and unblock growth for merchants while providing Dashers with valuable earnings opportunities.## **About the Role**At DoorDash, our goal is to empower local economies. A key part of that mandate is to improve fulfillment efficiency and costs to allow more merchants to scale e-commerce channels. We are looking for a leader with an “and not either/or” mindset who is passionate about driving sustainable growth. As a Senior Associate, Strategy & Operations – Delivery Cost, you will play a key role in analyzing, tracking, and improving fulfillment cost and efficiency, partnering with cross-functional teams to identify trends, scope impactful initiatives, and support the execution of network efficiency improvement strategies.Your work will be both strategic and deeply operational. One day, you might be sizing the impact of a change to how we batch orders. The next day, you could be deep diving an escalation from a merchant or dasher and leading an experiment to drive real-world improvements.As the part of this team, you will:* Partner with Finance & Strategy to track and analyze fulfillment cost metrics across different lines of business and strategic merchants.* Support the development of internal reporting tools to measure and monitor fulfillment cost and efficiency improvement efforts.* Partner with Analytics and Product teams to scope and assess initiatives that can improve fulfillment cost and efficiency.* Assist in structuring and executing operational tests to learn quickly and inform the product roadmap.* Engage with cross-functional teams to support initiatives that enhance merchant and customer experience.## **You’re excited about this opportunity because you will...*** **Support fulfillment cost initiatives** that tangibly improve the profitability of DoorDash.* **Analyze key fulfillment cost metrics** and contribute to defining north star metrics that track performance improvements.* **Collaborate with cross-functional teams** (Finance & Strategy, Product, Analytics, Engineering, and Operations) to manage the P&L and identify key levers for fulfillment cost improvement.* **Run structured experiments and operational tests** to uncover the best ways to improve fulfillment cost and efficiency.## **We’re excited about you because...*** **You have a bias for action** and can operate effectively in fast-paced, ambiguous start-up environments.* **You have strong analytical skills** and can use data to identify trends, uncover root causes, and drive informed decision-making.* **You are comfortable working with data**—Deep SQL and Excel/Google Sheets expertise required.* **You have experience creating financial models.*** **You are execution-focused** and can break down complex problems into actionable steps.* **You thrive in a cross-functional environment** and are comfortable working with Finance & Strategy, Product, Engineering, Analytics, and Operations teams.* **You are highly detail-oriented** and have a strong ability to organize, track, and analyze performance data.* **You are customer- and merchant-obsessed** and excited to help merchants scale their first-party fulfillment through Drive On-Demand.* Have **3-4 years** of relevant experience* You have a **Bachelor’s degree**.Applications for this position are accepted on an ongoing basis**Compensation**The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.To learn more about our benefits, visit our careers page here.See below for paid time off details:* **For salaried roles:** flexible paid time off/vacation, plus 80 hours of paid sick time per year.* **For hourly roles:** vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).The national base pay range for this position within the United States, including Illinois and Colorado.$87,000—$128,000 USD