Senior Associate, Strategy & Operations - Commerce Platform Logistics - Delivery Cost

DoorDash; New York (NY); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) plan

Parental leave

Wellness benefits

Commuter benefits

PTO & sick leave

Medical/dental/vision

Holidays

Disability insurance

Life insurance

Mental health program

Job summary

DoorDash’s Commerce Platform is hiring a highly analytical, execution‑focused professional to help drive cost improvement initiatives within the Logistics team in New York. You will partner with Finance and cross‑functional teams to identify trends, size opportunities, and prioritize high‑impact levers.

From concept to deployment, you’ll design and test initiatives, build financial models, forecast outcomes, and roll out scalable changes that improve network efficiency and Dasher pay while

Qualifications

• Must have strong SQL and BI skills with data extraction, analysis, and visualization capabilities.
• Proficiency in Excel/Google Sheets for modeling and scenario analysis.
• Experience in financial modeling and forecasting to support cost initiatives.
• Demonstrated analytical rigor and ability to translate data into actionable insights.
• Experience cross-functionally with Product, Analytics, and Operations.
• Excellent written and verbal communication with stakeholders at all levels.
• Track record of owning strategic initiatives in high-growth environments.
• Self-starter mindset with adaptability to changing priorities.

Responsibilities

• Partner with Finance on cost performance, identifying trends and root causes.
• Work with Product, Engineering, Analytics to design cost‑efficiency initiatives.
• Design and execute initiatives to improve network efficiency and Dasher pay.
• Contribute ideas and assess impact of product-driven cost changes.
• Scope, size, and prioritize cost improvement projects.
• Support operational tests to uncover high‑impact levers for cost reduction.

Skills

SQL

BI tools (Mode/Sigma/Tableau)

Excel/Sheets

Financial modeling & forecasting

Analytical rigor

Cross-functional collaboration

Strong communication

Strategic initiatives ownership

Self-starter/adaptability

Job description

About The Team

DoorDash’s Commerce Platform is one of the fastest‑growing segments in the company — distinct from our Marketplace business. Whereas Marketplace serves DoorDash’s own app customers, Commerce Platform powers merchant‑owned eCommerce channels by fulfilling orders directly for their customers (for example, a Petco.com order where Petco owns the checkout experience and DoorDash fulfills delivery). Within Commerce Platform, the Logistics team focuses on cost efficiency and sustainable growth across Retail Merchants with multi‑day service level agreements and Final Mile delivery in parcel networks. Our mission is to make efficiency a competitive advantage — reducing costs for merchants so they can grow, while ensuring high‑quality deliveries for customers and fair pay for Dashers.

About The Role

We’re hiring a highly analytical, execution‑focused individual to help drive cost improvement initiatives. As part of this team, you will:

• Partner with Finance on weekly Dasher cost performance, identifying trends, root causes, and missed targets.
• Work with Product, Engineering, Analytics, and Operations to design and execute initiatives that improve network efficiency and optimize Dasher pay.
• Contribute to net new ideas and assess the impact of product‑driven cost changes.
• Focus on scoping, sizing, and prioritizing cost improvement initiatives.
• Support operational tests to uncover high‑impact levers for cost reduction.
• Partner with Product and Engineering to roll out cost initiatives that scale.

You're Excited About This Opportunity Because…

• Data mastery: You can confidently speak to weekly cost trends and portfolio performance at a granular level.
• Execution: You don’t just model opportunities — you see them through from concept to deployment.
• Cross‑functional influence: You bring Finance, Product, and Operations along with you to implement change.
• Innovation: You contribute fresh ideas to improve efficiency, cost fairness, and merchant growth.

We're Excited About You Because…

Must Have Skills:

• SQL and BI tools (Mode, Sigma, Tableau)
• Excel/Google Sheets expertise
• Financial modeling & forecasting
• Analytical rigor & resourcefulness
• Experience working cross‑functionally with Product & Analytics
• Strong communication skills
• Track record of owning strategic initiatives in high‑growth environments
• Self‑starter mindset & adaptability

Nice To Have

• AI tools (Claude Code, Codex, Cursor)
• Computer Science background or coursework
• Statistics or predictive modeling experience

Typical Backgrounds

• Start‑up Operations/Business Operations
• Consultant
• Strategy & Operations Analyst
• Product Analyst
• Investment Banking Analyst
• Business Analyst

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

Base Pay Range

$87,000—$128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users — from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

Statement of Non‑Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce — people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply.