Senior Associate, Panel Business Development

National Opinion Research Center - NORC; Chicago (IL); Hybrid; USD 69,000 - 87,000; Full time

Job summary

AmeriSpeak within NORC at the University of Chicago seeks a Senior Associate to help develop new business opportunities, attend client meetings, draft price quotes and contracts, and support day-to-day operations. The hybrid Chicago-based role requires in-office presence at least six days per month and collaboration across multiple teams.

The role involves leading basic opportunities under $100,000, supporting AmeriSpeak products, and mentoring staff, with a focus on client relations and project

Qualifications

• Bachelor's degree in a relevant field.
• 2 years of experience in social science or market research, technical sales, or related fields.
• Working knowledge of statistics, mathematics, scientific methods of inquiry, and/or survey research.
• Experience with quantitative methods and how to gather and analyze data from different information sources.
• Well-developed communication, problem solving, organizational, math and time management skills.
• Ability to manage multiple projects and work effectively with multiple departments and stakeholders.
• Proficiency with Microsoft Office software, including Word, Excel, and PowerPoint; medium proficiency in Excel.
• Basic proficiency in CRM applications such as Salesforce.com.

Responsibilities

• Support the development of new client opportunities; attend client meetings, enter details in Salesforce, draft price quotes and contracts.
• At management's discretion, lead opportunities and create pricing and proposals for basic opportunities under $100,000.
• Provide support to the AmeriSpeak suite of products and services.
• Support key AmeriSpeak accounts with pricing and data sharing with internal NORC teams.
• Provide training and mentorship to new staff and Associates.
• Perform other duties as assigned.

Skills

Statistics knowledge

Data analysis

Communication

Project management

Time management

Organizational skills

MS Office proficiency

CRM: Salesforce

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

JOB SUMMARY:

AmeriSpeak is a growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Panel Business Development Senior Associate is responsible for assisting the AmeriSpeak team in developing new business accounts, products, and opportunities, and managing day-to-day operations. This includes attending client meetings, record keeping in Salesforce, drafting price quotes and contracts, and other administrative duties that support the team. The position may also include providing support to internal initiatives and key client accounts.

Location: This is a hybrid role based in our Chicago downtown office, with a minimum of six days per month in the office.

DEPARTMENT: AmeriSpeak

AmeriSpeak is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press.

Developed and funded by NORC, AmeriSpeak randomly identifies Americans-including the country's hardest-to-reach populations-and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys.

RESPONSIBILITIES:

• Support the development of new client opportunities.
  • This includes attending client meetings, entering details and updates in Salesforce, drafting price quotes and contracts, setting up newly won projects, and handling other duties as assigned.
• At management's discretion, the Senior Associate will also lead opportunities and create pricing and proposals for basic opportunities valued under $100,000.
  • Leading an opportunity includes being the client's primary point of contact, leading sales calls and kickoff meetings, and making final decisions on pricing.
• Provide support to the AmeriSpeak suite of products and services.
  • This may include record keeping, communication, collecting and synthesizing information, and other administrative duties.
• Support key AmeriSpeak accounts.
  • This may include pricing and documenting new opportunities, client-related record keeping, and sharing details and data with internal NORC teams.
• Provide training and mentorship to new staff and Associates.
• Perform other duties as assigned.

REQUIRED SKILLS:

• Bachelor's degree.
• 2 years of experience in social science or market research, technical sales, or related fields.
• Working knowledge of statistics, mathematics, scientific methods of inquiry, and/or survey research.
• Experience with quantitative methods and how to gather and analyze data from different information sources.
• Well-developed communication, problem solving, organizational, math and time management skills.
• Ability to manage multiple projects and work effectively with multiple departments and stakeholders.
• Well-developed communication, problem solving, organizational, and time management skills.
• Proficiency with Microsoft Office software, including word processors, spreadsheets and graphics (Outlook, Word, Excel, and PowerPoint). Medium proficiency in Excel.
• Basic proficiency in CRM applications such as SalesForce.com.

SALARY AND BENEFITS:

The pay range for this position is $69,000 - $87,000.

This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to:

• Generously subsidized health insurance, effective on the first day of employment
• Dental and vision insurance
• A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
• Group life insurance, long-term and short-term disability insurance
• Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).

NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate's placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs.

WHAT WE DO:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

WHO WE ARE:

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

EEO STATEMENT:

NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.