Senior Associate, Organizational Change Management

WGA Advisors, Inc.; Dallas (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

WGA Advisors is seeking a Senior Associate, Organizational Change Management to deliver exceptional consulting services for demanding clients. You will leverage ten years of Tier-1 management consulting experience to drive organizational design and change initiatives across industries.

Responsibilities include client engagement, contract development, and leading project teams of up to five, delivering data-driven insights with PowerPoint and Excel.

Qualifications

• 10 years of Tier-1 management consulting experience.
• Experience managing client relationships, contracts, and change orders.
• Lead teams of up to five resources to deliver projects on time and budget.
• Experience in organizational design and change roadmaps.
• Familiarity with PMI PMBOK and Prince2 methodologies.

Responsibilities

• Serve as the primary point of contact for clients, managing relationships with senior leaders and stakeholders.
• Address problem escalation, resolve conflicts, and ensure client satisfaction.
• Develop, prepare, and negotiate master service agreements, SOWs, RFPs, and change orders.
• Evaluate and assess organizational design to identify improvement opportunities.
• Design and propose organizational change roadmaps and succession planning strategies.
• Lead and manage project teams to deliver results within timelines and budgets.
• Build tools in Excel to analyze surveys and large datasets for actionable insights.
• Communicate complex strategies clearly to diverse audiences and stakeholders.
• Mentor junior team members and foster a culture of excellence.
• Demonstrate leadership and influence across client organizations.
• Create visually compelling presentations using PowerPoint for client deliverables.
• Develop process flowcharts with Visio and maintain documentation in Word/SharePoint.

Skills

Client relationship management

Leadership

Data analysis

Change management

Organizational design

Communication

Tools

PowerPoint

Excel

Visio

Word

Outlook

SharePoint

Job description

Home > Senior Associate, Organizational Change Management

Senior Associate, Organizational Change Management

Position Overview

MINIMUM REQUIREMENTS:

Experience: 10 years of current or recently former verifiable Tier-1 (e.g. McKinsey, Boston Consulting, Bain, etc) Management Consulting experience

Verifiable past experience managing client relationships, addressing problem escalation, developing, preparing and negotiating master service contracts, requests for proposal, statements of work and change orders.

Manage teams of up to (5) resources to deliver and achieve project results, timelines, deliverables and cost targets

Evaluate, assess and identify organizational design improvements, conducting job analysis related to management span of control, accountability and the leaning out of management layers compared with industry competitors

Evaluate, assess and recommend organizational design change roadmap, succession planning, and implementation plan

Research industry-specific current practices to define and maintain industry benchmarking models related to organizational complexity.

RESPONSIBILITIES:

The Senior Associate, Organizational Development will be responsible for delivering exceptional consulting services and ensuring client success by leveraging their extensive management consulting expertise. Key roles and responsibilities include:

Client Engagement and Relationship Management

• Serve as the primary point of contact for clients, managing relationships with senior leaders and stakeholders.
• Address problem escalation, resolve conflicts, and ensure client satisfaction.
• Develop, prepare, and negotiate master service agreements, statements of work (SOWs), requests for proposals (RFPs), and change orders.
• Maintain a strong professional ethical compass when engaging with clients.

Organizational Design and Strategy Implementation

• Evaluate and assess organizational design to identify opportunities for improvement, including management span of control, accountability, and streamlining of management layers.
• Conduct job analysis and benchmarking against industry competitors to recommend best practices and improvements.
• Design and propose organizational change roadmaps, succession planning strategies, and implementation plans aligned with business goals.
• Research and maintain industry-specific benchmarking models related to organizational complexity.

Service Delivery Management

• Lead and manage project teams of up to five resources to deliver results within agreed timelines, budgets, and quality standards.
• Develop project plans, monitor progress, and ensure alignment with client objectives.
• Use project management methodologies (e.g., PMI PMBOK, Prince2) to ensure structured and efficient delivery.

Data Analysis and Decision-Making

• Interpret and make decisions based on both qualitative and quantitative data to provide actionable insights and solutions.
• Build tools and templates in Microsoft Excel to analyze surveys and large datasets, extracting valuable metrics to inform decisions.

Communication and Stakeholder Influence

• Communicate complex business strategies, plans, and organizational changes effectively to diverse audiences.
• Utilize exceptional written and verbal communication skills to prepare high-quality reports, presentations, and client deliverables.
• Influence and gain buy-in from stakeholders at all organizational levels.

Collaboration and Leadership

• Collaborate with cross-functional teams to ensure seamless execution of consulting engagements.
• Mentor and guide junior team members, fostering a culture of excellence and continuous improvement.
• Demonstrate leadership capabilities by driving initiatives and influencing others to achieve desired outcomes.

Tool Proficiency and Technical Expertise

• Create visually compelling presentations using Microsoft PowerPoint (infographics and complex data visualization).
• Utilize Microsoft Excel to conduct advanced data analysis (pivot tables, survey analysis templates).
• Develop process flowcharts and diagrams using Microsoft Visio.
• Work with basic functionality in Microsoft Outlook, SharePoint, and other collaboration tools.
• Prepare and edit high-quality documents using Microsoft Word.
• Exhibit a positive attitude and willingness to challenge ideas constructively.
• Demonstrate an appetite for high-performance environments and the discipline to deliver flawless results under tight deadlines.
• Work independently while taking prescriptive direction from executive leadership.
• Showcase strong problem-solving and root-cause identification skills.
• Display active listening skills and the ability to build strong relationships with clients and team members.

This role demands a dynamic, experienced professional committed to excellence and passionate about driving organizational success for clients.

REQUIRED SKILLS AND BEHAVIORS:

An appetite for tackling the demands of a high-performance environment

A positive attitude and comfort for challenging ideas and solutions

Able to deliver high value and quality results in tight time windows

Able to work independently and the discipline to deliver flawlessly

Passion and commitment to do what it takes for the firm to be successful

Able to digest complex and practical business strategy, planning and organizational change management concepts and make them a reality

A strong professional ethical compass when working with clients

Comfortable taking prescriptive direction from the firm’s executive leadership.

Exceptional communication skills both written and verbal.

Able to work effectively at all levels in an organization.

Excellent active listening skills.

Problem-solving and root cause identification skills.

Demonstrated ability to prepare, interpret and make decisions based on qualitative and quantitative data.

Demonstrated leadership capability and ability to influence others.

Microsoft Powerpoint 2019. Mastery level (InfoGraphics, Create visual depictions of complex data and ideas)

Microsoft Excel 2019 Mastery level (Pivot Tables, Find valuable metrics in large volumes of data, Building templates and tools to analyze surveys)

Microsoft Word 2019. Expert Level

Microsoft Visio 2019. Expert Level

Microsoft Outlook 2019. Novice User Level (Basic understanding)

Microsoft Sharepoint 2019. Novice User Level (Basic understanding)

Basic understanding of project management methods such as PMI’s PMBOK and Prince2

COMPANY COMMITTMENT:

WGA Advisors is dedicated to being an ethical, world-class alternative to Big-Name management consulting firms, prioritizing human values, society, and sustainable success over profits. The firm is grounded in using the latest technology, thorough data analysis, and fact-based strategies to deliver meaningful results. As a Senior Associate OD, you will:

• Work alongside clients, delivering innovative, objective, and impactful results.
• Benefit from a global client experience that has transformed organizations across various market segments and industries.
• Contribute to building partner trust and expanding organizational knowledge, while materially improving clients’ financial and operational performance.

EQUAL OPPORTUNITY EMPLOYMENT:

WGA Advisors is an affirmative action-equal opportunity employer, complying with all federal, state, and local laws regarding recruitment and hiring. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected categories. At WGA Advisors, partners and employees are expected to be fully vaccinated or test negative for COVID-19 for office, client site, or event attendance, with reasonable accommodations made in certain circumstances.