Senior Associate, International Sales Strategy & Operations

DoorDash, Inc.; New York (NY); On-site; USD 88,000 - 130,000; Full time

Job summary

DoorDash, Inc. is seeking a Senior Associate on Sales Strategy & Operations to own the Canada SMB Inbound, Self-Serve Merchant Onboarding, and SDR functions.

You will set strategy, goaling, and forecasting infrastructure, manage stakeholder relationships, and drive day-to-day performance with automation and AI-enabled tools. You will partner with sales leadership to implement scalable go-to-market changes, build ROI models, and deliver measurable improvements across teams while operating with

Qualifications

• Bachelor's degree required with 3+ years in management consulting, tech, investment banking, corporate strategy, or business operations
• Strong Excel skills, SQL and Snowflake proficiency, and ability to build automation and tools
• Experience owning a function end-to-end with measurable impact and building forecasting/ROI models

Responsibilities

• Own inbound, SSMO, and SDR functions for Canada, including goaling, forecasting, and pacing
• Design and adopt new sales products, processes, and AI-powered workflows to scale productivity
• Partner with Sales leadership to build effective go-to-market strategies and structural changes
• Build models (walk-to-goal, forecasting, ROI) to evaluate performance and surface opportunities
• Collaborate across Merchant S&O, Sales, Analytics, and Planning to scale impact

Skills

Excel

SQL

Snowflake

Strong communication

Entrepreneurial mindset

Education

Bachelor's degree

Tools

AI tools (Claude Code or similar)

Job description

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. The Pre-Sales S&O team focuses on the acquisition of SMB restaurants across the United States, Canada, Australia, and New Zealand.

About the Role

As a Senior Associate on Sales Strategy & Operations, you’ll take end-to-end ownership of the Canada SMB Inbound, Self-Serve Merchant Onboarding (SSMO), and Sales Development Representative (SDR) functions — the core engine behind restaurant acquisition for Canada. You will own the strategy, goaling, and forecasting infrastructure for these channels, manage relationships with stakeholders across sales, marketing, and vendor partners, and be accountable for day-to-day performance and ongoing improvement of the business. You’ll be expected to operate with significant autonomy — identifying opportunities, shaping strategy, and leading initiatives that produce measurable outcomes — and you’ll also help the team use AI and automation to scale its own productivity, building tools and workflows that create leverage well beyond your own workload. You will report into the Canada Pre-Sales RevOps Lead on our Pre-Sales S&O team in our Sales Strategy & Operations organization.

You're excited about this opportunity because you will…

• Own – Take full ownership of the Inbound, SSMO, and SDR functions for Canada, including goaling, forecasting, and pacing infrastructure
• Build – Design and encourage adoption of new sales products, processes, and tools (including AI-powered workflows) that scale team productivity
• Strategize – Partner with Sales leadership to build effective, cost-efficient go-to-market strategies and structural changes to the sales motion
• Analyze – Build and maintain models (walk-to-goal, forecasting, ROI) that evaluate performance and surface opportunities for improvement
• Influence – Work across Merchant S&O, Sales, Analytics, Planning, and other Sales S&O teams to scale business impact, and represent Canada’s needs in broader regional/global conversations

We're excited about you because…

• You have a Bachelor's degree and 3+ years of experience in management consulting, tech, investment banking, corporate strategy, or business operations; high-growth or early-stage startup experience strongly preferred
• You have a track record of owning a function or workstream end-to-end — diagnosing problems, designing the fix, and carrying it through to measurable impact — and you can build models and frameworks (forecasting, ROI, walk-to-goal) from ambiguous inputs to inform decisions
• You have excellent Excel skills, are proficient in SQL and Snowflake, and are comfortable building your own tools and automations (e.g., with Claude Code or similar AI-assisted tools) to create leverage; this isn't a coding role, but a bias toward building over manual workarounds is important for success here
• You have strong communication skills, both verbal and written, can operate credibly across levels from reps to directors, and know when to flag risk early versus solve it quietly
• You are entrepreneurial and self-directed, requiring minimal oversight, and you're a strong cross-functional partner who has built alignment across teams with competing priorities

Nice to Haves

• Experience working with Salesforce or other CRMs, and working knowledge of Glean or similar internal AI knowledge tools
• Proficient in French

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$88,400 — $130,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

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