Senior Associate, Development Manager General Office

New York Life; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

New York Life is seeking a Development Manager to support agent growth and retention across a General Office. You will implement development programs, deliver coaching, and drive adoption of learning systems and sales processes to help agents build successful practices.

Collaborating with Managing Partners and field leadership, you will lead training initiatives, plan development meetings, and ensure effective execution of prospecting and business planning activities to achieve GO objectives.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and relevant professional experience.
• Valid State Life and Health Insurance licenses and FINRA Series 6 and Series 63 registrations.
• Strong facilitation, presentation, and training capabilities in classroom and virtual learning environments.

Responsibilities

• Facilitate agent development programs, training curricula, and learning initiatives by implementing NYLIC University programs, conducting GID sessions, and supporting ongoing professional development activities.
• Partner with General Office leadership to execute the Field Development System (FDS), including Field Observation and Demonstration sessions and development planning meetings.
• Support adoption of business systems and technology platforms by training agents on NYL Central, Sales Central, Marketing Central, and virtual learning tools.
• Promote sales initiatives, campaigns, and prospecting programs with field management and Zone leadership to drive growth.
• Lead National Prospecting Week efforts at the GO level to schedule and execute agent prospecting activities.
• Train agents to gather names through referrals, social media, networking, events, and center of influence development.
• Drive retention and production efforts for New Org Agents related to Sales Central and Marketing Central.

Skills

Bachelor’s degree

FINRA Series 6 & 63

Facilitation

Communication

Training

Education

Bachelor’s degree or equivalent

Job description

Job Requisition ID: 94090

Location Designation: Fully Onsite

Agency

Our Agency distribution system is the lifeblood and key differentiator of New York Life, where dedicated individuals like you provide vital support to our field force and connect with clients, helping build lifelong relationships. As part of a General Office team, you'll equip agents with the tools, training, and support they need to succeed and thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview

The Development Manager plays a critical role in supporting the success, productivity, and retention of New York Life agents within the General Office (GO). This position is responsible for implementing and facilitating agent development programs, training initiatives, performance management processes, and field development activities that help agents build successful practices and achieve business objectives.

Working closely with Managing Partners, Partners, and field leadership, the Development Manager delivers coaching, training, and development support while driving adoption of learning programs, business systems, and sales processes. This role serves as a key resource for agent growth by helping agents develop prospecting, sales, and business management skills that contribute to long-term success.

What You’ll Do

• Facilitate agent development programs, training curricula, and learning initiatives by implementing NYLIC University programs, conducting Group Instruction and Drill (GID) sessions, and supporting ongoing professional development activities.
• Partner with General Office leadership to execute the Field Development System (FDS), including conducting Field Observation and Demonstration (FOD) sessions, supporting development planning meetings, and reinforcing sales best practices.
• Support adoption of business systems and technology platforms by training agents on NYL Central, Sales Central, Marketing Central, and virtual learning tools to enhance business effectiveness and client engagement.
• Promote sales initiatives, campaigns, and prospecting programs while collaborating with field management and Zone leadership to support business growth and achievement of General Office objectives.
• Lead National Prospecting Week efforts at the GO level to assure Agent prospecting activities are scheduled, planned and executed accordingly.
• Effectively train agents to gather names through prospecting process of referrals, social media mining, networking, community events, and center of influence development.
• Drive, monitor and assist New Org Agent retention and production efforts specific to Sales Central and Marketing Central at this time.

What You’ll Bring

Required Skills

• Bachelor’s degree preferred or equivalent combination of education and relevant professional experience.
• Valid State Life and Health Insurance licenses and FINRA Series 6 and Series 63 registrations.
• Strong facilitation, presentation, and training capabilities in both classroom and virtual learning environments.
• Excellent verbal and written communication skills with the ability to build effective relationships across multiple stakeholder groups.
• Strong problem-solving, planning, organizational, and execution skills with a focus on achieving measurable business results.

Preferred Skills

• Previous experience as a Development Manager, sales manager, field leader, or related role within the financial services or insurance industry.
• Proven success supporting agent development, sales effectiveness, and performance management initiatives.
• Experience conducting Field Observation and Demonstration (FOD) sessions and facilitating development planning conversations.
• Strong knowledge of New York Life products, prospecting strategies, business planning processes, and agency operations.

Pay Transparency

Salary Range: $60,000 - $85,000

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities - inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Recognized as one of Fortune's Worlds Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 94090