Senior Associate Commercial Loan Servicing, Jericho

Banco Santander SA; Jericho (NY); On-site; USD 64,000 - 108,000; Full time

Job summary

Banco Santander SA in Jericho, NY, seeks a Senior Associate Commercial Loan Servicing to support back-office activities across commercial loan products. The role emphasizes interpreting credit documents, calculating accruals, and performing reconciliations while maintaining strong relationships with clients and internal teams.

Ideal candidates have 5+ years in commercial loan operations, solid communication skills, and proficiency with Microsoft Office and bank systems.

Qualifications

• 5+ years of experience with commercial loan operations.
• Excellent communication, organizational skills, and attention to detail.
• Knowledge of Microsoft Office Suite and bank systems.

Responsibilities

• Interpret credit agreements and loan/fee accruals; perform reconciliations and remediation.
• Maintain direct contact with clients and internal stakeholders.
• Lead or train staff; implement improvements to policies and processes.

Skills

Commercial loan operations

Client relationship management

Communication

Office productivity tools

Education

Bachelor's Degree in related field

Tools

Microsoft Office Suite

Job description

Senior Associate Commercial Loan Servicing, Jericho Country

United States of America

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make

The Associate, Commercial & Wholesale Operations is responsible for supporting all Back Office related activities covering all aspects of their aligned product/business area to ensure the efficient delivery of all products and services (i.e. interpreting credit agreements related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, for commercial loan/letter of credit products, which include new loans, modifications and extensions.) to the Bank’s clients while developing and maintaining direct contact and good working relationships with existing clients and internal stakeholders. Provides leadership of unit or team in Loan Operations in absence of manager. Performs varied, non-routine and more complex operational tasks to support team. Provides information and procedural knowledge for less experienced staff. Resolves most issues escalated by less experienced employees. Completes complex operational transactions and researches issues. Takes corrective action as necessary and researches complex issues to determine best course for resolution. Trains new employees in systems, procedures, and processes. Performs additional tasks employing skill and experience in the function. Suggests changes or modifications to policies and procedures based on day-to-day observations and activities.

What You Bring

Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education.

• 5+ Years Experience with commercial loan operations.
• Excellent communication, good organizational skills, and attention to detail.
• Solid knowledge/skills of Microsoft Office Suite and various bank systems.
• Ability to adapt quickly and be a team player.
• Working knowledge in Commercial Banking.
• Ability to meet deadlines.
• Strong knowledge of the Syndicated and Commercial Loan products and markets.
• Ability to review and interpret legal documentation supporting these products.
• In depth knowledge of market initiatives to streamline and automate Middle Office support functions.
• Knowledge of industry standards and best practices for Syndicated and Commercial loans.
• Knowledge of Banking Regulations and Standard Practices.
• Expertise in continuously reviewing workflow and the ability to functionalize ideas for organizational change.
• Also, ensure all departmental structural and procedural changes are implemented where necessary.
• Ability to clearly convey complex concepts and issues in a concise way.

Certifications: No Certifications listed for this job.

It Would Be Nice For You To Have

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range: Minimum: $63,750.00 USD Maximum: $107,500.00 USD

We Value Your Impact

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well‑being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Ready to make it happen? It starts with you. It starts here.