Senior Associate, Administration

Prudential Financial, Inc.; Hartford (CT); Hybrid; USD 57,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) plan with company match

Company‑funded pension plan

Wellness programs

Paid Time Off

Job summary

Prudential Financial, Inc. in Hartford/Minneapolis is seeking a Field Support Associate to help the Life Insurance sales organization operate efficiently. The role emphasizes organization, proactive problem solving, and strong service orientation to support sales professionals and partners.

You will coordinate meetings, travel, expenses, and reporting while building trusted relationships across teams. The position is hybrid, with occasional on-site needs and a focus on delivering accurate,

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• Experience providing administrative, sales, event, or operational support.
• Experience in life insurance or the financial services industry.
• Experience coordinating meetings, conferences, or events.
• Familiarity with Prudential systems used for expenses, travel, reporting, or sales support.
• Experience supporting multiple employees, leaders, or business partners in a fast-paced environment.

Responsibilities

• Provide proactive logistical and operational support to assigned Individual Life Insurance sales professionals and teams.
• Coordinate in-person and virtual meetings, conferences, and sales events, including scheduling, vendor coordination, presentation support, materials, communications, and follow-up activities.
• Build and maintain effective relationships with sales professionals, distribution partners, vendors, and internal business partners.
• Prepare, maintain, and distribute production, activity, and other business reports.
• Coordinate calendars and travel arrangements while anticipating scheduling conflicts and changing priorities.
• Process expenses, monitor applicable budgets, and maintain accurate supporting documentation.
• Order and distribute office supplies, stationery, marketing materials, and promotional items.
• Help ensure supported sales activities and materials align with applicable corporate and FINRA requirements.
• Identify opportunities to simplify work, improve processes, and strengthen the support experience.
• Share knowledge, promote best practices, and provide backup support across the FSA team.
• Adapt to changes in assignments, responsibilities, and business priorities as organizational needs evolve.

Skills

Communication skills

Proactive service orientation

Organization & time-management

Independent work capability

Discretion & confidentiality

Microsoft 365 proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft 365

Job description

Job Classification: Corporate - Administration Prudential brings together talented professionals who are committed to helping customers, financial professionals, and communities achieve greater financial security. We value collaboration, thoughtful problem-solving, continuous learning, and people who are willing to challenge how work gets done in order to deliver better outcomes. As a Field Support Associate (FSA), you will support Prudential’s Individual Life Insurance sales organization by helping sales professionals and distribution partners operate effectively and remain focused on activities that drive profitable growth. You will coordinate important sales activities, meetings, events, reporting, travel, expenses, and other operational needs that help the organization deliver for its business partners. This role is a strong fit for someone who is highly organized, adaptable, proactive, and comfortable balancing multiple priorities. You will build trusted relationships with sales professionals and business partners, anticipate needs, solve problems, and help create a consistent and effective support experience across the sales organization. As a member of a highly collaborative team, you have primary support assignments while also sharing knowledge, providing backup, and assisting teammates when business needs shift. Assignments and responsibilities may change over time based on organizational priorities, capacity, and the needs of the sales organization.

Location and Work Arrangement

This position may be based in Minneapolis, Minnesota, or Hartford, Connecticut. The current work arrangement is hybrid, with employees generally expected to work in the office two days per week. Additional on-site attendance may be required for meetings, training, events, or other business needs. Work arrangements may change based on business requirements.

Responsibilities Include, but Are Not Limited To:

• Provide proactive logistical and operational support to assigned Individual Life Insurance sales professionals and teams.
• Coordinate in-person and virtual meetings, conferences, and sales events, including scheduling, vendor coordination, presentation support, materials, communications, and follow-up activities.
• Build and maintain effective relationships with sales professionals, distribution partners, vendors, and internal business partners.
• Prepare, maintain, and distribute production, activity, and other business reports.
• Coordinate calendars and travel arrangements while anticipating scheduling conflicts and changing priorities.
• Process expenses, monitor applicable budgets, and maintain accurate supporting documentation.
• Order and distribute office supplies, stationery, marketing materials, and promotional items.
• Help ensure supported sales activities and materials align with applicable corporate and FINRA requirements.
• Identify opportunities to simplify work, improve processes, and strengthen the support experience.
• Share knowledge, promote best practices, and provide backup support across the FSA team.
• Adapt to changes in assignments, responsibilities, and business priorities as organizational needs evolve.

Does this sound like you?

Strong written and verbal communication skills, with the ability to work effectively and professionally with employees and leaders at different levels of the organization.

A proactive and service‑oriented approach, with the ability to anticipate needs, follow through on commitments, and resolve issues.

Strong organizational and time‑management skills, with careful attention to detail.

The ability to manage multiple priorities and adjust quickly in a fast‑paced and changing environment.

The ability to work independently while contributing effectively within a collaborative team.

Sound judgment, discretion, and the ability to maintain confidentiality.

Comfort learning and navigating multiple systems, technologies, and digital tools.

Proficiency with Microsoft365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.

The ability and willingness to work through change, ambiguity, and evolving business needs.

Preferred Experience and Education

• Bachelor’s degree or equivalent relevant work experience.
• Experience providing administrative, sales, event, or operational support.
• Experience in life insurance or the financial services industry.
• Experience coordinating meetings, conferences, or events.
• Familiarity with Prudential systems and applications used for expenses, travel, reporting, or sales support.
• Experience supporting multiple employees, leaders, or business partners in a fast‑paced environment.

We offer you

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $57,200.00 to $94,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level.

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company‑funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part‑time employees scheduled to work less than 20 hours per week.

Equal Opportunity Statement

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, gender expression, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

To maintain the integrity and security of our hiring process, Prudential may use identity verification technologies. Your consent will be obtained before any verification takes place. If you need an accommodation to complete the application process, please email [e-mail]. If you are experiencing a technical issue with your application or an assessment, please email [e-mail] to request assistance.

Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.

Our Commitment to an Inclusive Workplace

Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

PGIM

PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives.

Note

Prudential Financial, Inc. of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.