Senior Assistant Vice President, Account Manager

EXL Talent Acquisition Team; United States; On-site; USD 150,000 - 210,000; Full time

Job summary

EXL Talent Acquisition Team in the United States seeks an experienced Senior Assistant Vice President to lead the IMU_Insurance_Insurance - Common department. This role drives insurance services, builds client relationships, and leads a high-performing account management team.

The ideal candidate has a proven track record in insurance account management, strong leadership, and a passion for strategic growth and cross-functional collaboration.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 10 years in insurance account management with proven success.
• Strong leadership and mentorship skills.
• Excellent communication and client-centric approach.
• Demonstrated ability to build and maintain long-term client relationships.
• Analytical mindset with experience in data-driven decision-making.
• Proficiency in MS Office and CRM systems is essential.
• Knowledge of insurance industry regulations and compliance standards.
• Ability to work independently and manage multiple projects simultaneously.
• A results-driven and proactive attitude, with a passion for continuous improvement.

Responsibilities

• Lead and manage a team of account managers, providing strategic direction and mentorship.
• Develop and execute account management strategies to maximize client satisfaction and retention.
• Build and maintain strong relationships with key clients, understanding their needs and goals.
• Identify and pursue new business opportunities within the insurance industry.
• Collaborate with cross-functional teams to deliver innovative insurance solutions.
• Ensure timely and accurate delivery of services, meeting client expectations and SLAs.
• Monitor industry trends and market dynamics to stay ahead of the competition.
• Conduct regular performance reviews and provide constructive feedback to the team.
• Maintain a high level of professionalism and ethical standards in all client interactions.

Skills

Leadership

Client relations

Data-driven

CRM proficiency

Education

Bachelor's degree

Tools

MS Office

CRM systems

Job description

Trending

Job Info

• Job Identification 18824
• Posting Date 09/09/2026, 10:24 PM
• Job Role BU Growth-Account Management
• Experience (In Years) 9-12

Job Description

We are seeking an experienced leader to join our IMU_Insurance_Insurance - Common department as a Senior Assistant Vice President. This role is crucial in driving our insurance services and solutions forward. The ideal candidate will have a proven track record in insurance account management and a passion for building strong client relationships.

Responsibilities

• Lead and manage a team of account managers, providing strategic direction and mentorship.
• Develop and execute account management strategies to maximize client satisfaction and retention.
• Build and maintain strong relationships with key clients, understanding their needs and goals.
• Identify and pursue new business opportunities within the insurance industry.
• Collaborate with cross-functional teams to deliver innovative insurance solutions.
• Ensure timely and accurate delivery of services, meeting client expectations and SLAs.
• Monitor industry trends and market dynamics to stay ahead of the competition.
• Conduct regular performance reviews and provide constructive feedback to the team.
• Maintain a high level of professionalism and ethical standards in all client interactions.

Qualifications

• A bachelor's degree in Business Administration, Finance, or a related field is required.
• Minimum of 10 years of experience in insurance account management, with a proven track record of success.
• Strong leadership and mentorship skills, with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with a client-centric approach.
• Demonstrated ability to build and maintain long-term client relationships.
• Analytical mindset with experience in data-driven decision-making.
• Proficiency in MS Office and CRM systems is essential.
• Knowledge of insurance industry regulations and compliance standards.
• Ability to work independently and manage multiple projects simultaneously.
• A results-driven and proactive attitude, with a passion for continuous improvement.

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.