Senior Assistant Registrar - Enrollment Operations Lead

Michigan State University College of Engineering; East Lansing (MI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Michigan State University College of Engineering is seeking an Assistant Registrar for General Operations to lead a team responsible for student records and enrollment across the academic lifecycle.

You will guide complex records work, apply university policies, develop staff, and collaborate with university partners to resolve issues and improve the student experience. The role supports a hybrid work schedule with in-office presence.

Qualifications

• Knowledge equivalent to completing a four-year college program in Business, Personnel Administration or Management.
• Three to five years of related and progressively more responsible work experience in computer systems and procedure applications and/or records management.

Responsibilities

• Provide leadership, direction, coaching, and support to the General Operations team.
• Establish clear priorities and expectations while supporting staff growth and professional development.
• Build team knowledge through training, cross-training, documentation, and shared problem-solving.
• Foster accountability, curiosity, collaboration, and continuous learning.
• Provide oversight for enrollment, academic records, grading, status, verification, and related student records functions.
• Serve as a resource for policy interpretation, research, collaboration, and sound judgment.
• Ensure work is completed accurately and in alignment with university policies.
• Balance operational priorities and deadlines across university functions.
• Identify opportunities to improve processes and strengthen student and staff experience.
• Use data and feedback to identify risks and opportunities for improvement.
• Partner with colleges and administrative offices to develop solutions.
• Represent General Operations in projects affecting student records and systems.

Skills

Leadership

Staff development

Policy interpretation

Communication

Problem solving

Project management

Data analysis

Education

Bachelor's degree in Business Administration / Management or related field

Tools

Campus Solutions

Job description

Michigan State University College of Engineering is seeking an Assistant Registrar for General Operations to lead a team responsible for student records and enrollment across the academic lifecycle.

You will guide complex records work, apply university policies, develop staff, and collaborate with university partners to resolve issues and improve the student experience. The role supports a hybrid work schedule with in-office presence.