Senior Assistant Manager - Path to Store Manager

Ace-Hardware; Cumming (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Paid Time Off and Holiday Pay

Employee Discounts and bonus potential

Structured career development pathway

Job summary

Ace Hardware is seeking a First Assistant Manager to lead daily store operations, supervise a multi-level team, and ensure top-quality customer service. You will bridge responsibilities toward Store Manager readiness, oversee inventory and merchandising, and support financial performance.

Ideal candidates have 3–5 years of retail experience with supervisory exposure, strong leadership, and proficiency in Mango and ACE systems. Evening/weekend flexibility is required in this role.

Qualifications

• Minimum 3–5 years of retail experience with at least 2 years in a supervisory role.
• Proven ability to lead, coach, and develop multi-level teams.
• Strong financial awareness with exposure to P&L, sales reporting, and expense management.
• Excellent organizational, multitasking, problem-solving, and decision-making skills.
• Proficiency in store systems (e.g., Mango, ACE, POS, payroll systems).
• Flexibility to work evenings, weekends, and holidays as required by business needs.

Responsibilities

• Lead daily store operations including opening, closing, and managing all shifts.
• Supervise and coach Assistant Managers, Team Leads, Department Managers, and Sales Associates.
• Backfill any store role as needed, including all eight departments and Helpful Hub services.
• Drive customer service standards and resolve escalated issues.
• Recruit, onboard, and evaluate store associates; administer accountability processes.
• Partner with the Store Manager on development and succession planning.
• Monitor inventory, merchandising, pricing, and promotional setups.
• Enforce safety, compliance, and loss prevention policies.
• Act as Acting Store Manager when needed; oversee financials and operations.

Skills

Team leadership

Financial awareness

Organizational skills

Decision making

Store systems proficiency

Education

Associate or Bachelor's in Business/Retail Management

Tools

Mango

ACE

POS systems

Job description

Ace Hardware is seeking a First Assistant Manager to lead daily store operations, supervise a multi-level team, and ensure top-quality customer service. You will bridge responsibilities toward Store Manager readiness, oversee inventory and merchandising, and support financial performance.

Ideal candidates have 3–5 years of retail experience with supervisory exposure, strong leadership, and proficiency in Mango and ACE systems. Evening/weekend flexibility is required in this role.