Senior Assistant Caseworker, Office Support

State of Utah; Vernal (UT); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Full benefits package

Job summary

The State of Utah, DCFS, seeks a Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. The role emphasizes accuracy, confidentiality, and a customer-service mindset while supporting staff, clients, and partners in a fast-paced environment.

Key duties include reception coverage, file management, and coordinating transportation and visits. A Utah driver’s license is required, with preference for experience in DCFS systems and

Qualifications

• Current and valid Utah driver’s license.
• Experience with SAFE database preferred.
• Experience with Adobe Pro, Google and Microsoft.

Responsibilities

• Answer phones and greet visitors; direct to appropriate staff.
• Maintain and organize files, reports, and records.
• Schedule repairs and maintenance for state vehicles; assign vehicles to staff.
• Take and transcribe meeting minutes; distribute them.
• Transport youth/clients and supervise visits as needed.
• Support staff, clients, and partners with office tasks.

Skills

Customer service

Organizational skills

Professionalism

Job description

Senior Assistant Caseworker, Office Support

(DCFS Starting Pay: $17.95)

Contract Type

Full-Time

Benefits Eligibility

This position is eligible for a full benefits package.

Salary

$17.25 - $27.34 Hourly Wage

Remote Work / In-Office

In-Office / On-Site

Application Deadline

10/7/2026*

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

The Division of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality.

Key Responsibilities

A Senior Assistant Caseworker, Office Support, serves as a clerical resource to professional child welfare social work staff by providing direct client and case related support services. Duties include answering phones, greeting visitors and clients, assigning state vehicles to staff, scheduling repairs and maintenance for state vehicles, taking and distributing meeting minutes, assisting with supervised visits, transporting youth and clients, maintaining files and records, and assisting with additional office and case support functions as assigned. They also perform the following tasks:

Duties

• Assisting in covering the reception area
• Greet and assist walk-in clients
• Receiving incoming telephone calls and directs them to the appropriate staff member
• Processing received mail daily
• Mailing certified mail to clients; tracking in SAFE case system
• Creating, maintaining, scanning, and/or archiving files, reports, etc.
• Assigning state vehicles to office staff
• Scheduling repairs and preventative maintenance for state vehicles
• Retrieving files for workers, AGs, supervisors, and audits
• Maintaining the upkeep of office equipment
• Taking and transcribing minutes at meetings
• Transporting clients and children
• Supervising and monitoring visits
• Other duties as assigned

Qualifications

• Must have a current and valid Utah drivers license.

Preference May Be Given To Candidates Who Have

• Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Worked with the State's social welfare database system, SAFE.
• Adobe Pro, Google and Microsoft experience.

Supplemental Information

• Only applicants invited to interview will be notified.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Physical Requirements

• Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.

Working Conditions

• Moderate Risk - Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work, however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

About The Role

Location

1052 Market Dr.

Vernal, Utah, 84078

United States

Background Check Required

Yes

Drug Test Required

No

Schedule Code

B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.

For more information about DCFS, Click here

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].