Senior Artist Merch Operations Lead

Complex NTWRK; Los Angeles (CA); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Paid parental leave

Commuter benefits

Disability insurance

Life insurance

Vacation & sick days

Job summary

Complex NTWRK in Los Angeles seeks a Senior Product Manager to lead day-to-day programming for one of our largest artist merchandise clients. You’ll bridge creative, product development, operations, marketing, and brand management to drive launches from concept to completion.

You’ll coordinate internal teams and external partners, maintain project momentum, and ensure clarity across cross-functional work with strong judgment and reliability.

Qualifications

• 5+ years in project management, product management, brand management, creative operations, marketing, or related field.
• Strong understanding of artist merchandise and the pace of the music/entertainment industry.
• Experience managing complex cross-functional projects with multiple stakeholders and shifting priorities.
• Working knowledge of apparel development, sampling, production timelines, and merchandising workflows.

Responsibilities

• Own the operational execution of merchandise, collaborations, and special projects from concept through launch.
• Build and maintain detailed project timelines across creative development, sampling, approvals, production, and delivery.
• Serve as the central source of truth across all active projects with clear visibility into status and next steps.
• Drive accountability across teams to ensure progress amid shifting priorities and evolving creative direction.
• Coordinate work across Creative, Brand, Technical Design, Production, Operations, and external partners.

Skills

Cross-functional project management

Brand management

Creative operations

Apparel development

Merchandise workflows

Job description

Complex NTWRK in Los Angeles seeks a Senior Product Manager to lead day-to-day programming for one of our largest artist merchandise clients. You’ll bridge creative, product development, operations, marketing, and brand management to drive launches from concept to completion.

You’ll coordinate internal teams and external partners, maintain project momentum, and ensure clarity across cross-functional work with strong judgment and reliability.