Senior Area Operations Manager

Amazon; Easton (Northampton County); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Easton, PA is seeking an Area Manager to lead a team of hourly associates, ensuring safety, quality, attendance, and delivery performance.

You will collaborate with Safety, Engineering, Loss Prevention, and HR to meet objectives while navigating flexible scheduling, lifting up to 49 pounds, and standing up to 12 hours.

This role offers comprehensive benefits and a path to career growth within Amazon's expanding Operations network.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.

Skills

Performance management

People management

Customer service

Lean / Six Sigma

Communication

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Easton, PA is seeking an Area Manager to lead a team of hourly associates, ensuring safety, quality, attendance, and delivery performance.

You will collaborate with Safety, Engineering, Loss Prevention, and HR to meet objectives while navigating flexible scheduling, lifting up to 49 pounds, and standing up to 12 hours.

This role offers comprehensive benefits and a path to career growth within Amazon's expanding Operations network.