Senior Architect: Omnissa Intelligence & EUC Automation

Long Finch Technologies; Belleville (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

Long Finch Technologies seeks a Senior Architect to own the strategy, design, and enterprise-wide implementation of Omnissa Intelligence as the analytics backbone of the digital workspace platform. You will align Workspace ONE UEM, Horizon, and Access with security ecosystems, turning telemetry into a governed intelligence layer.

You will set architectural standards, lead complex integrations, and mentor EUC engineers and helpdesk teams, presenting outcomes to executive leadership in a

Qualifications

• 8+ years in end-user computing, digital workplace, or IT infrastructure roles, including 3+ years in an architect-level capacity.
• Hands-on experience architecting or operating Omnissa Intelligence (or Workspace ONE Intelligence) at scale.
• Deep working knowledge of Workspace ONE UEM and Horizon architectures.
• Proven experience designing and deploying low-code/no-code automation workflows (Freestyle Orchestrator or equivalent orchestration tooling).
• Strong grasp of EUC/DEX architecture principles: device compliance frameworks, application performance monitoring, VDI session health, and sentiment/experience analytics.
• Experience correlating multi-source telemetry (endpoint, network, virtual environment, security) to drive root-cause analysis at scale.
• Excellent stakeholder management and technical communication skills, with experience presenting architecture and outcomes to executive audiences.

Responsibilities

• Own the end-to-end architecture of Omnissa Intelligence across UEM, Horizon, and Access-managed environments, including data ingestion, correlation models, and multi-tenant/multi-org design.
• Define the reference architecture for telemetry aggregation from Workspace ONE Intelligent Hub, the Horizon agent, and third-party integrations, ensuring scalability across hybrid cloud and on-prem deployments.
• Establish governance standards for dashboards, KPIs, and data retention across the Omnissa platform's shared services (data, workflows, AI/ML, identity).
• Produce and maintain architecture decision records (ADRs), high-level and low-level design documents, and platform roadmaps aligned to enterprise IT strategy.
• Architect low-code automation workflows using Freestyle Orchestrator to drive proactive remediation (patch orchestration, configuration drift correction, automated ticket creation and escalation).
• Lead integration of Trust Network partners (e.g., Mobile Threat Defense, CASB solutions) into Omnissa Intelligence for unified contextual risk scoring and automated threat response.
• Design and oversee ITSM integrations (e.g., ServiceNow via the Workspace ONE ITSM Connector) so Intelligence insights flow directly into incident and problem management processes.
• Evaluate and integrate Omni, the platform's embedded AI assistant, into support and analytics workflows to accelerate root-cause investigation.
• Mentor DEX analysts, EUC engineers, and helpdesk/L2 teams on interpreting Intelligence dashboards and acting on automated insights.

Skills

End-user computing

Digital workplace

IT infrastructure

Architect-level experience

Workspace ONE UEM

Horizon architectures

Low-code/no-code automation

Telemetry analysis

Stakeholder communication

Tools

Freestyle Orchestrator

ServiceNow ITSM Connector

PowerShell

Python

Job description

Long Finch Technologies seeks a Senior Architect to own the strategy, design, and enterprise-wide implementation of Omnissa Intelligence as the analytics backbone of the digital workspace platform. You will align Workspace ONE UEM, Horizon, and Access with security ecosystems, turning telemetry into a governed intelligence layer.

You will set architectural standards, lead complex integrations, and mentor EUC engineers and helpdesk teams, presenting outcomes to executive leadership in a