Senior Arcade & Game Tech – Lead Repairs & Guest Experience

Dave & Buster's Inc.; Michigan; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Free games

Paid vacations

Employee discounts

Job summary

Dave & Buster’s in Michigan is seeking a Senior Game Technician to repair and maintain our arcade games, attractions, and tech gear in a fast-paced, guest-focused environment. You’ll troubleshoot down to the component level and help train our Support Tech teams.

The role emphasizes hands-on work, collaboration with teammates, and opportunities to grow within a dynamic entertainment venue.

Qualifications

• Knowledge of electro-mechanics suitable for fixing game systems.
• Ability to read schematics and wiring diagrams accurately.
• Troubleshooting down to component level and performing repairs.
• Excellent communication to deliver friendly guest service.
• Willingness to teach others and share knowledge with peers.

Responsibilities

• Build, troubleshoot, and repair games, attractions and equipment.
• Deliver friendly, available and memorable guest service.
• Support training and development of the Support Tech teams.
• Collaborate with teammates to improve game operations.

Skills

Electro-mechanics

Schematics reading

Troubleshooting

Guest service

Communication

Mentoring teammates

Job description

Dave & Buster’s in Michigan is seeking a Senior Game Technician to repair and maintain our arcade games, attractions, and tech gear in a fast-paced, guest-focused environment. You’ll troubleshoot down to the component level and help train our Support Tech teams.

The role emphasizes hands-on work, collaboration with teammates, and opportunities to grow within a dynamic entertainment venue.