Senior AR Coordinator

FirstService Residential; Irvine (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Time off including vacation, sick, and

Tuition reimbursement

Legal services

Domestic partner coverage

Health savings account

Flexible spending account

Job summary

FirstService Residential seeks an Accounts Receivable Lead in Irvine, CA to drive delinquency tracking for high-profile accounts within a fast-paced environment. You will work with the Accounting team, autonomously or with senior leadership, to meet business and financial goals.

The role requires ambition, self-direction, and the ability to adapt to a high-transaction workload while ensuring accuracy and compliance with policies.

Qualifications

• Bachelor’s Degree preferred or equivalent work experience.
• Previous Accounts Receivable experience.

Responsibilities

• Ensure delinquency actions per policy are carried out.
• Prepare and distribute monthly delinquency reports to boards.
• Maintain and monitor delinquency files.
• Monitor and update trust deed sales/foreclosures in the system.
• Assist in allocation of cash receipts daily.
• Upload and post lockbox, BCP, and Clickpay payments.
• Process monthly late fees and interest.
• Process weekly credit adjustments and uploads.
• Train new employees and serve as AR liaison.
• Assist AR Manager on special projects.
• Maintain client information accuracy.
• Cover for others when needed.
• Handle client inquiries and related AR duties.
• Escalate delinquency matters as needed.
• Other duties as assigned.

Skills

Team player

Technical accounting

Analytical skills

Time management

Communication skills

Deadline-driven

Integrity

Cross-functional collaboration

Education

Bachelor's degree

Equivalent work experience

Tools

Jenark

Outlook

Excel

Word

Job description

Description

Job Overview

The Accounts Receivable Lead is responsible for Delinquency Tracking of high profile accounts. This position is a critical and integrated member of the Accounting team and a successful candidate will have previous related accounting experience and the ability to function effectively in a fast paced, high transaction processing environment.

The position requires an individual who is ambitious, self-directed, and capable of working autonomously or with the leadership team to achieve the business and financial goals of the company.

Compensation

$23-24/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities

• Responsible for ensuring that all of the appropriate delinquency actions are carried out, as outlined in an association’s delinquency policy.
• Responsible for the timely preparation / distribution of high profile monthly delinquency report to each association’s Board of Directors.
• Maintains and monitors all delinquency files in accordance with Delinquency Dept. filing procedures.
• Responsible for ensuring that all trust deed sales / foreclosures are monitored and updated in the system on a timely basis.
• Responsible to assist in the allocation of cash receipts provided by FirstService Residential’s Cashier on a daily basis.
• Responsible for the daily upload and posting of lockbox, BCP, and Clickpay payments.
• Responsible for processing of monthly late fees and interest.
• Process weekly credit adjustments and upload.
• Responsible for the training of new employees and employee liaison for questions regarding accounts receivable.
• Assist AR Manager on special project as needed.
• Responsible to maintain files to ensure that all information regarding each client is correct and current.
• Assumption of responsibility for performance or duties for personnel who are out of the office, as necessary.
• Responsible to assist in the handling of client inquiries. In times when client inquiries allow, the position will assist in other A/R duties.
• Responsible to assist in the process of taking, returning and monitoring client inquiries regarding accounts receivable and delinquency including escalated matters.
• Other duties as assigned.

Skills & Qualifications

• Strong ability to work well within a team atmosphere.
• Technical accounting knowledge and ability to incorporate that knowledge and synthesize information into actionable recommendations and analyses.
• Adaptable in using organizational skills to prioritize tasks and take ownership of work; comfort and ability to deliver results in a flexible, fast-paced work environment.
• Ability to anticipate busy schedules and communicate with other members of the organization/department to complete daily and highly sensitive tasks on time.
• Ability to effectively pace work to adhere to financial close deadlines and key deliverables.
• Demonstrate integrity in work product and commitment to accuracy.
• High sense of urgency.
• Adhere to key financial controls in accordance with delinquency and corporate policies.
• Basic knowledge of Microsoft Applications, especially Outlook, Excel, and word.
• Ability to master financial systems and reporting tools (Jenark preferred).
• Good written and verbal communication skills.
• Demonstrate and model company values with internal and external customers.
• Proactively communicate with team and cross-functional counterparts.
• Must be able to communicate on the phone.
• Must be able to prioritize work throughout the day to achieve deadlines and goals.
• Effective reasoning skills as related to client relations.

Education and Experience

• Bachelor’s Degree preferred or equivalent work experience required.
• Previous Accounts Receivable experience

Physical Requirements & Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to communicate effectively to work with staff and internal/external clients.

• Occasional overtime may be required.
• Consistent and regular attendance required.

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Tools & Equipment Used

• General office equipment

What We Offer

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visitwww.fsresidential.com/california

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.