Senior AR & Collections Strategist

Bunzl Distribution NA; Cerritos (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Insurance

401(k) matching plan

Paid time off

Job summary

Bunzl Distribution NA in Cerritos, CA is seeking a Senior Accounts Receivable Specialist to maintain financial health by processing invoices, collecting payments on time, and keeping balances accurate. This senior individual contributor role emphasizes expertise in AR, billing issues, and cash flow improvement, with a focus on strong partnerships with customers and internal teams.

You will work with Sales, Customer Service, Operations, and Finance to manage high-value accounts, analyze aging

Qualifications

• 3+ years of Accounts Receivable, collections, credit, or related accounting experience.
• Experience managing high-volume and/or high-value customer accounts.
• Strong understanding of accounts receivable processes, invoicing, collections, account reconciliation, and credit management.
• Experience analyzing aging reports and managing customer account portfolios.
• Experience working with customer vendor portals, electronic billing systems, or customer account management platforms preferred.
• Strong customer service, communication, and relationship-building skills.
• Ability to work independently, exercise sound judgment, and solve complex account issues with minimal supervision.
• Strong organizational skills with the ability to prioritize multiple tasks and deadlines in a fast-paced environment.
• Proficiency with Microsoft Excel and ERP/accounting systems.
• Experience in B2B collections or customer-facing Accounts Receivable environments preferred.

Responsibilities

• Maintain and oversee accounts receivable transactions in compliance with internal controls, accounting standards, and company policies.
• Partner with Sales, Customer Service, and Operations teams to ensure accurate invoicing and timely resolution of billing discrepancies.
• Manage complex and high-value customer accounts, including national and strategic account relationships.
• Monitor customer account aging and proactively support collection efforts to improve cash flow and reduce outstanding balances.
• Generate, review, and analyze aging reports and collections metrics to identify trends, risks, and opportunities.
• Respond to customer inquiries regarding invoices, payments, deductions, credits, and account balances.
• Reconcile customer accounts and investigate discrepancies to ensure accurate financial records.
• Access and navigate customer vendor portals to research invoices, submit documentation, resolve disputes, and support collections activities.
• Review customer payment history and credit information and provide recommendations regarding credit limits and payment terms.
• Collaborate with internal stakeholders to identify and resolve issues that may impact customer relationships or collections performance.
• Assist in the development, documentation, and improvement of Accounts Receivable processes and procedures.
• Serve as a resource for Accounts Receivable best practices and support team initiatives, projects, and process improvement efforts.
• Identify and implement process enhancements that improve productivity, increase efficiency, and support business growth.
• Support month-end and year-end activities related to accounts receivable, as needed.

Skills

Accounts Receivable processes

Aging reports analysis

Customer service

Communication

Attention to detail

Independent work

Multi-tasking

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Excel

ERP systems

Vendor portals

Job description

Bunzl Distribution NA in Cerritos, CA is seeking a Senior Accounts Receivable Specialist to maintain financial health by processing invoices, collecting payments on time, and keeping balances accurate. This senior individual contributor role emphasizes expertise in AR, billing issues, and cash flow improvement, with a focus on strong partnerships with customers and internal teams.

You will work with Sales, Customer Service, Operations, and Finance to manage high-value accounts, analyze aging