Senior Aquatics Leader – Safety, Growth & Experience

Jewish Community Center of Greater Kansas City; Overland Park (KS); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

403b retirement plan

Free family membership

Staff discounts

PTO and holidays

Job summary

The Jewish Community Center of Greater Kansas City (The J) seeks a Senior Manager, Aquatics to lead strategic and tactical operations for all aquatics facilities and programs. You will direct a large summer crew, manage budgets, revenue, and safety across pools, decks and rentals.

Lead managers, instructors and lifeguards to meet customer satisfaction and safety standards while driving program participation and growth.

Qualifications

• 4+ years' experience as Director or Manager of an Aquatics program.
• 3+ years’ business development experience with a proven record of growing revenue in an Aquatics or similar program.
• Be or become Lifeguard Instructor Trainer certified (LGIT) and Water Safety Instructor Trainer certified (WSIT).
• Current CPR, AED and First Aid certification, American Red Cross Lifeguard, Lifeguard Instructor, First Aid/CPR/AED, and American Red Cross CPR Pro Rescuer.
• Aquatic Facility Operator certification or Certified Pool & Spa Operator, preferred but not required.
• Knowledge of municipal aquatics recreation with programming for all ages and abilities.
• Understanding of community aquatics institutions, procedures, processes and aquatics operating systems.
• Ability to manage fiscal records and develop, prepare and implement program budgets.
• Knowledge of federal, state and local aquatics facility health and safety regulations and codes, including American Red Cross curriculum standards.
• Strong management skills including leadership, supervisory, problem analysis and decision-making, planning and organizing, adaptability/flexibility, and time management.
• Excellent oral communication skills, strong interpersonal skills for working with a diverse population including other employees, program participants, and members.
• Excellent verbal and written communication skills for developing reports, correspondence, policies, procedures, and organizational communication.
• Proficiency with technology related to word processing software, client retention management systems, finances, customer relations/service and employee management.
• Demonstrates a strong work ethic and strong customer service orientation.
• Maintains appearance of fairness in dealings with staff and members.
• Maintains consistent and punctual attendance.

Responsibilities

• Oversee aquatics managers, staffing and team development, ensuring exceptional customer service, and maintaining safety and compliance.
• Establishes systems and methods for training, motivating the work team and a system of communication and cooperation among staff.
• Directs the entire department with up to 140 employees during the peak summer months; supervises aquatics managers.
• Responsible for financial performance, budgets, revenue and expenses, payroll and operating costs.
• Identify opportunities for shared pool usage, efficiency, expansion and growth.
• Develop and implement strategies to improve program participation and marketing.
• Ensure publicity, signage, and digital/traditional/social media marketing align with goals.
• Maintain a safe, clean, functional Aquatics area and educate staff on safety policies.

Skills

Lifeguard Instructor Trainer (LGIT)

Water Safety Instructor Trainer (WSIT)

CPR/AED/First Aid

Aquatics program management

Budgeting

Staff development

Revenue growth

Safety compliance

Leadership

Communication skills

Tools

Facility management software

Job description

The Jewish Community Center of Greater Kansas City (The J) seeks a Senior Manager, Aquatics to lead strategic and tactical operations for all aquatics facilities and programs. You will direct a large summer crew, manage budgets, revenue, and safety across pools, decks and rentals.

Lead managers, instructors and lifeguards to meet customer satisfaction and safety standards while driving program participation and growth.