Senior Applications Manager: Lead & Deliver Solutions

Cathay Bank; Rosemead (CA); In loco; USD 102.000 - 122.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability insurance

FSAs

HSA with company contributions

401(k)

Discretionary bonus

Descrizione del lavoro

Cathay Bank in California is seeking an Applications Manager to supervise and maintain the organization's repository of software applications and guide a technical team. You will plan and coordinate processes for user applications and systems necessary for business operations, using strong communication and problem‑solving skills.

The role reports to the Applications Support Team, with extensive responsibilities spanning QA, procurement, deployment, and training.

Competenze

• Four-year university degree or college diploma in computer science.
• Minimum 5 years of direct experience managing applications and/or systems management.
• Minimum 3 years of experience managing a team.
• Experience overseeing the direction, development, and implementation of software solutions.
• Hands-on experience with automated software management tools.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Experience with core banking software applications (FIS, Fiserv, Finastra, Temenos, Jack Henry, etc.).
• Working knowledge of network and PC operating systems.
• Working knowledge of current network hardware, protocols, and standards.
• Knowledge of applicable data privacy practices and laws.

Mansioni

• Ensure that applications meet business requirements and systems goals, fulfill end‑user requirements, and identify and resolve systems issues.
• Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Cultivate and disseminate knowledge of application‑usage best practices.
• Research and make recommendations on software products and services in support of procurement and development efforts.
• Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Design, develop, and install application enhancements and upgrades.
• Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.
• Contribute to pre‑testing phase of development by evaluating proposals in order to identify potential problem areas and make appropriate recommendations.
• Negotiate contracts with software and service providers.
• Liaise with the company’s software suppliers for prompt rectification of any problems or emergencies.
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
• Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
• Develop and communicate training and documentation for end users, hold clinics as necessary, and other user‑related activities.
• Develop, distribute, and coordinate in‑depth end‑user reviews for modified and new systems or applications.
• Direct the application team in support of business operations.
• Manage and provide guidance to the Applications Support Team, including writing annual performance evaluations and providing balanced feedback.

Conoscenze

Communication skills

Interpersonal skills

Customer service

Project management

Technical communication

Attention to detail

Prioritization

Teamwork

Formazione

Bachelor's degree in computer science

Strumenti

Core banking software

Descrizione del lavoro

Cathay Bank in California is seeking an Applications Manager to supervise and maintain the organization's repository of software applications and guide a technical team. You will plan and coordinate processes for user applications and systems necessary for business operations, using strong communication and problem‑solving skills.

The role reports to the Applications Support Team, with extensive responsibilities spanning QA, procurement, deployment, and training.