Senior Applications Manager

nc; North Carolina; On-site; USD 105,000 - 184,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking an Applications Systems Manager II (NS) to provide IT leadership across multiple teams, guiding the SDLC for software applications used by all 100 counties.

Responsibilities include supervising staff, delivering design, development, and support for web-based and low-code apps; coordinating with business partners and vendors; and guiding project estimates and timelines to meet business needs.

Qualifications

• Proven practical experience in managing software applications teams, which include product management and strategy development of large-scale IT applications.
• 4 or more years in a supervisory management role; developing and implementing software applications; coordinate and oversee all technical evaluations, technical effort timelines and estimates.
• Experience with managing AWS Cloud based web applications
• Hands-on experience in web application development using programming languages like Java, Python or C# etc.
• Prior experience in managing low code platform (Like Salesforce, PowerApps) based applications.

Responsibilities

• Will be directly responsible to supervise people; manage conflicts, be advocate of working together mindset, develop and implement procedures strategically and tactically; manage details meticulously; manage time; get results; and think practically.
• Provides technical leadership in application design, development, and support for a diverse set of Web-based and/or low code applications.
• Provides guidance and expertise in estimating projects/Efforts, analyzing requirements in addition to applying software development life-cycle methods.
• Collaborate with business owners from the multiple divisions (DHB, DSS, and DAAS) and product owners to deliver solutions to business needs with effective outcomes.

Skills

Software management

Supervisory management

AWS Cloud

Web app development

Low-code platforms

Tools

Salesforce

PowerApps

Job description

Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH - NC FAST

Job Classification Title

Applications Systems Manager II (NS)

Position Number

65014982

Grade

DT12

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Application Systems Manager II will offer IT leadership to professional and technical staff across multiple teams, overseeing the planning, development, maintenance, and modification of software applications used by all 100 North Carolina counties.

This role would be required to provide leadership for a large program such as Child welfare or manage multiple program engineering teams.

This position also involves interactions with business partners, IT directors, other IT managers, and representatives from state agencies and the federal government. Working with teams, the role oversees all activities of the Software Development Life Cycle (SDLC), from requirements documentation through to solution delivery, including planning, design, development, and testing.

Additionally, in coordination with the Service Management and Project Management Sections, this position handles the development, negotiation, mediation, conflict resolution, and performance management of vendor contracts.

Responsibilities include:

• Will be directly responsible to supervise people; manage conflicts, be advocate of working together mindset, develop and implement procedures strategically and tactically; manage details meticulously; manage time; get results; and think practically.
• Provides technical leadership in application design, development, and support for a diverse set of Web-based and/or low code applications.
• Provides guidance and expertise in estimating projects/Efforts, analyzing requirements in addition to applying software development life-cycle methods.
• Collaborate with business owners from the multiple divisions (DHB, DSS, and DAAS) and product owners to deliver solutions to business needs with effective outcomes.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $105,341.00 - $184,345.00

Recruitment Range: $105,341.00 - $149,000.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Proven practical experience in managing software applications teams, which include product management and strategy development of large-scale IT applications.
• 4 or more years in a supervisory management role; developing and implementing software applications; coordinate and oversee all technical evaluations, technical effort timelines and estimates.
• Experience with managing AWS Cloud based web applications
• Hand-on experience in web application development using programming languages like Java, Python or C# etc.
• Prior experience in managing low code platform (Like Salesforce, PowerApps) based applications.

Additional Information

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Time-Limited

This Position Is Required To Report Onsite In Raleigh, NC For Its Duties

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract