Senior Applications Engineer - Product & Customer Advocate

Highlander Consultants; Jacksonville (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Highlander Consultants in Jacksonville, FL seeks an experienced engineer who will become the primary applications/technical support resource. You’ll work on custom programming logic, configuration, and document transfer, translating customer needs into product opportunities while collaborating with engineering and shop floor teams.

This role blends deep technical immersion with outward-facing market work, requiring clear communication with customers and internal stakeholders.

Qualifications

• Engineering background in mechanical, electrical, or related fields.
• Prior hydraulics, electrical systems, or industrial applications engineering experience.
• Track record translating ambiguous customer needs into concrete specs.
• Comfortable moving between customers and skilled tradespeople on the manufacturing floor.

Responsibilities

• Serve as primary applications/technical support resource.
• Translate customer needs into new product opportunities.
• Engage in outward-facing market work and customer discussions.
• Build relationships with engineering and assembly teams, including electromechanical and panel shop.

Skills

Hydraulics depth

Electrical depth

Documentation discipline

Customer-facing communication

Product ownership

Directness

Education

Engineering degree preferred

Equivalent verifiable experience considered

Tools

PLC/Control systems

Job description

Highlander Consultants in Jacksonville, FL seeks an experienced engineer who will become the primary applications/technical support resource. You’ll work on custom programming logic, configuration, and document transfer, translating customer needs into product opportunities while collaborating with engineering and shop floor teams.

This role blends deep technical immersion with outward-facing market work, requiring clear communication with customers and internal stakeholders.