Senior Applications Engineer

Priority Dispatch Corp.; Scotts Valley (CA); On-site; USD 130,000 - 160,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Senior Applications Engineer in Scotts Valley, CA. This role involves serving as the primary technical interface between customers and engineering teams, focusing on industrial automation solutions.

The ideal candidate should have a Bachelor’s or Master’s degree in Engineering, with at least 5 years of experience in customer-facing roles. Strong programming skills and the ability to interpret electrical schematics are essential. The position offers a competitive salary and collaborative work environment.

Qualifications

• 5+ years of experience in customer-facing engineering roles within industrial automation.
• Ability to interpret electrical schematics and troubleshoot electrical systems.
• Willingness to travel moderately to support customers.

Responsibilities

• Serve as a primary technical interface between customers and engineering teams.
• Develop and present technical proposals for customer solutions.
• Support customer adoption through training, documentation, and technical support.

Skills

Customer-facing engineering experience

Strong understanding of industrial control systems

Programming in C/C++/C#/Python

Analytical and problem-solving skills

Excellent communication skills

Education

Bachelor’s or Master’s degree in Engineering

Job description

Senior Applications Engineer# Senior Applications EngineerScotts Valley, CA 95066## OverviewSalary Range$130,000.00 - $160,000.00 Salary/year## Description**About Digital Dynamics Inc.**We are located 15 minutes south of Los Gatos, CA. Reverse commute!Digital Dynamics Inc. (DDI) is a 100% employee-owned company delivering advanced control systems for industrial automation and mission-critical environments. We partner with leading semiconductor and technology companies to design and build high-performance, reliable solutions.At DDI, every employee is an owner. Our ESOP structure fosters accountability, collaboration, and long-term thinking.The Senior Customer Solutions Engineer at Digital Dynamics Inc. is an experienced individual contributor responsible for serving as a primary technical interface between customers and DDI’s engineering teams. This role supports both pre-sale and post-sale activities, ensuring DDI’s hardware, firmware, and software solutions are effectively applied to customer applications in industrial automation and mission-critical environments.Responsibilities include working directly with customers to understand application requirements and define appropriate DDI solutions; developing and presenting technical proposals; and supporting customer adoption through training, documentation, and technical support in both remote and onsite settings. The Senior Customer Solutions Engineer collaborates closely with Software, Firmware, Electrical, Systems, and Test Engineering teams to support new features, custom solutions, and product improvements based on customer feedback. This role contributes to customer-facing technical materials such as application notes, manuals, training content, and software examples, supports trade shows and industry events, and plays a key role in capturing market and customer requirements to inform product direction. Moderate travel is required.**Required Qualifications*** Bachelor’s or Master’s degree in Engineering or a related technical field* 5+ years of experience in customer-facing engineering roles within industrial automation or embedded control systems* Strong understanding of industrial control systems, including I/O controllers, motion control, and functional safety concepts* Experience interpreting electrical schematics, PCB documentation, and supporting commissioning and troubleshooting of electrical systems* Proficiency with one or more programming languages such as C, C++, C#, or Python* Familiarity with Windows and Linux operating systems and common engineering tool environments* Strong ability to translate customer requirements into technical solutions and communicate effectively with engineering teams* Excellent written and verbal communication skills, including technical writing and presentations* Strong analytical, problem-solving, organizational, and time-management skills* Ability to work independently and collaboratively in a customer-driven environment* Willingness to travel moderately to support customers and industry events**Preferred Qualifications*** Experience with functional safety standards (e.g., IEC 61508, EN ISO 13849-1)* Experience supporting semiconductor, automation, or other mission-critical systems* Familiarity with CAD environments and technical documentation tools* Experience contributing to product roadmaps through customer feedback and market insights**Equal Employment opportunity**Digital dynamics inc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal state or local law.