Senior Applications Developer (Government)

AT&T; Columbia (MD); On-site; USD 98,100 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Employee discounts on AT&T services

Job summary

AT&T is seeking a Senior Applications Developer in Columbia, Maryland, to implement and manage ServiceNow solutions. This role involves collaboration with various teams and focuses on enhancing service processes and system capabilities.

Candidates should have at least five years of relevant experience and a bachelor's degree in related fields. This position includes a competitive salary and various benefits.

Qualifications

• Five years of experience as a Developer in relevant programs.
• Bachelor’s degree in System Engineering or related field.
• Must comply with DoD 8570 IAT, Level 2.

Responsibilities

• Implement the ServiceNow application and manage its architecture.
• Provide technical support for development and production environments.
• Perform integrations and process automation using ServiceNow.

Skills

ServiceNow

Linux/Unix System Administration

HTML

CSS

JavaScript

VMware

Ansible

Education

Bachelor’s degree in a relevant field

Developer nanodegree or equivalent experience

Tools

ServiceNow

Splunk

Nlyte

Job description

This position requires office presence of a minimum of 5 days per week and is only located at customer’s site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the federal government. We are dedicated to recruiting, developing and empowering a diverse, high‑performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security team supports the federal government by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of national security operations.

AT&T has an opening for a Senior Applications Developer to support the day‑to‑day IT systems for our customized network solution in support of the federal government.

Job Duties/Responsibilities

This individual is a key member of the Applications Development team and is responsible for implementing the ServiceNow application to include, at a minimum, the ServiceNow IT Service Management suite and the platform. This individual works alongside supporting team members, partners/vendors, as well as Senior Leadership, to lead the design, development, testing, deployment, sustainment, and administration of the ServiceNow solution. They perform technical aspects of the ServiceNow implementation including service‑now solution architecture, installation, application UI, process automation, external integrations, access control, security hardening, workflow design and configuration, reporting, upgrades and patching. They also provide ServiceNow focused consultation and technical leadership, support the Technical Exchange Meetings, contribute to user‑facing documents, and are responsible for ServiceNow applications upkeep.

• Performs designing, programming, testing and debugging ServiceNow and applicable scripts
• Performs capacity planning, system tuning, problem analysis and hardware/software upgrades
• Develops administrative policies, documentation, and procedures to ensure that ServiceNow is properly maintained and operated
• Performs testing and establishes system acceptance criteria on new or current hardware and software
• Builds service requests from customer requirements, request items and tasks
• Determines training needs and develops ServiceNow‑based guidelines tailored to the work environment
• Builds client profiles and system configurations for software distribution equipment
• Responds to system alerts and engages in troubleshooting and problem resolution
• Uses workflows to manage data flows from customers to support teams
• Uses scripting tools to process automation and perform integration
• Imports and exports data across various enterprise applications
• Performs system and integration testing with sample and live data
• Monitors the health and status of ServiceNow and applicable scripts
• Works with IT managers to generate views and reports as needed
• Analyzes user requirements and current procedures to improve system capabilities
• Installs software releases and maintains data confidentiality, integrity, and availability
• Consults with clients, hardware and software vendors, users, system administrators, and engineers
• Provides technical support for development, test and production environments
• Has experience in Linux/Unix System Administration
• Has experience in managing a Self‑Hosted ServiceNow instance and upgrading ServiceNow Core applications
• Assesses existing ServiceNow usage and recommends forward evolution to maximize efficiencies
• Performs integrations and process automation using ServiceNow Orchestration
• Understands ITIL/ITSM processes
• Understands HTML, CSS, JavaScript, and other web technologies
• Must be knowledgeable in the support and development of ServiceNow, Splunk, Nlyte, VMware, Ansible, etc.

Required Clearance

TS/SCI poly (#tssci) (#polygraph)

Required Qualifications

• Five (5) years of experience as a Developer in programs and contracts of similar scope, type, and complexity are required.
• Bachelor’s degree in System Engineering, Computer Science, Applied Science, Electrical Engineering, Math, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university, a developer nanodegree, or equivalent work experience, is required.
• Five (5) years of additional SE experience may be substituted for a Bachelor’s degree.
• Must comply with DoD 8570 IAT, Level 2 (Security+).
• Must be US Citizen.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company‑designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Job Details

Weekly Hours: 40

Time Type: Regular

Location: Columbia, Maryland

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Our Senior Applications Developer's earn between $98,100 - $180,000. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.