Senior Applications Analyst: Lead System Enhancements & Support

LifeBridge Health; Baltimore (MD); On-site; USD 36,000 - 99,000; Full time

Job summary

Sinai Hospital of Baltimore, part of LifeBridge Health, seeks a senior application system analyst to work primarily independently with direction from the manager. You will implement, enhance and support business, clinical or financial applications across the system, following change control processes and using the issue/request tracking system.

The ideal candidate will provide ongoing telephone end-user support, demonstrate strong customer service, and navigate a healthcare environment with

Qualifications

• Bachelor's degree preferred; basic professional knowledge in a specialized field.
• 3-5 years related experience.
• Ability to work independently with direction from manager.

Responsibilities

• Implement, enhance and support business, clinical or financial applications deployed throughout the system, following standard departmental processes, especially change control and use of the issue/request tracking system.
• Provide ongoing telephone end-user support with strong customer service skills.

Skills

Independent work

Customer service

End-user support

Change control

Education

Bachelor's degree preferred

Tools

Issue tracking system

Job description

Sinai Hospital of Baltimore, part of LifeBridge Health, seeks a senior application system analyst to work primarily independently with direction from the manager. You will implement, enhance and support business, clinical or financial applications across the system, following change control processes and using the issue/request tracking system.

The ideal candidate will provide ongoing telephone end-user support, demonstrate strong customer service, and navigate a healthcare environment with