Senior Application Support Analyst - SQL

NHS Ayrshire & Arran; Headquarters (KY); On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS Pension

Salary progression

Sick leave

Job summary

NHS Lanarkshire is seeking a skilled Database Administrator to support daytime operations within a complex healthcare environment. You will monitor critical database systems, perform backups, manage access, and assist with deployments under supervision.

The role follows a Monday to Friday pattern with flexible hours to be discussed, reflecting NHS's commitment to reliable, patient-centred services. Working alongside senior DBAs, you will gain hands-on experience in maintenance, incident support,

Qualifications

• Educated to degree level or equivalent; experience in senior technical support in IT.
• Experience with enterprise RDMS (Microsoft or Oracle).
• Knowledge of server OS, especially Microsoft products.
• Proficient with Microsoft Office suite.
• Healthcare data familiarity is advantageous.
• Full UK/EU/EEA driving licence.

Responsibilities

• Monitor database systems for availability, performance, and stability.
• Perform backups, integrity checks, and scheduled jobs.
• Support deployments and changes under supervision.
• Assist with performance monitoring and issue escalation.
• Manage database access and security controls.
• Contribute to incident investigations with logs and diagnostics.
• Maintain runbooks and operational documentation.
• Drive upgrades, migrations, and lifecycle management.

Skills

Database administration

RDMS proficiency

Backup and recovery

Security controls

Documentation

Education

Bachelor's degree or equivalent

Tools

Microsoft SQL Server

Oracle

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

This role is designed for someone looking to build a career in database administration within a complex, business-critical healthcare environment.

You will support the day-to-day operation of key database systems, ensuring they remain secure, available, and performing effectively. Working alongside senior DBAs, you will gain hands‑on experience in database maintenance, monitoring, and incident support, with clear progression opportunities as your skills develop.

The working pattern for this role is Monday to Friday (times to be discussed)

In This Key Role, You Will

• Monitor database systems to ensure availability, performance, and stability
• Execute routine maintenance tasks including backups, integrity checks, and scheduled jobs
• Support database deployments and changes under supervision
• Assist with performance monitoring and escalation of issues
• Manage database access requests, ensuring appropriate security controls
• Contribute to incident investigation by gathering logs and diagnostics
• Maintain accurate documentation, including runbooks and operational procedures
• Drive continuous improvement, modernisation, and lifecycle management of applications including upgrades and migrations

What You'll Bring

• Educated to degree level or equivalent experience, preferably in a computer related discipline. They should have significant experience in a senior technical support management role in an information technology department.
• Experience and evidence (training courses etc.) in an enterprise RDMS from vendors such as Microsoft or Oracle.
• Be skilled in up to date server operating software particularly from vendors such as Microsoft
• Skilled in the use of standard desktop software i.e. Microsoft Office suite.
• Knowledge of Clinical Diagnostic, Patient Management, Clinical Support & Business Services use within healthcare.
• A driving licence is required; this must be a full UK/EU/EEA licence.

What We Offer

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children' settings.

For informal discussion, please contact Derek Agnew, Digital Services Manager, on [e-mail]. If you have any questions about the recruitment process or require support with your application, contact Lynn Deas, Recruitment Administrator on [e-mail]