Senior Application Manager - Markets Technology

Aztec Fund Administration LLC

Radnor (Delaware County)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Discretionary bonus scheme

Flexible, hybrid working

Pension scheme

Private medical insurance

Life assurance

Worldwide travel insurance

Health and wellbeing programmes

On-site parking

Job summary

Aztec Fund Administration LLC seeks a Senior Application Manager – Investran to own the platform for the US market, ensuring stability, audit readiness, and scalable onboarding. This role coordinates delivery across technology and operations teams and serves as a senior escalation point for complex issues.

You will drive governance, reporting, and integration initiatives, collaborate with vendors, and lead a small team of analysts to deliver compliant, controlled releases across environments.

Qualifications

7–10+ years’ experience in financial services technology and fund administration.
Leadership of onboarding/migration projects within audit-controlled environments.
Bachelor’s degree in Accounting, Finance, IS; CPA desirable.

Responsibilities

Own platform health and governance for Investran in US market.
Lead client onboarding and migrations across design, build, SIT, UAT, cutover.
Coordinate API integrations and data reporting.
Manage incidents and change governance.
Drive onboarding playbooks, templates and standard delivery artefacts.
Lead, mentor and coordinate internal and vendor resources.

Skills

Investran

Private Equity fund accounting

US GAAP

APIs and data feeds

Incident and problem management

Stakeholder management

Vendor management

Communication skills

Education

Bachelor's degree in Accounting/Finance/IS

CPA (desirable)

Tools

ETL tools

Middleware platforms

Job description

About the role

At Aztec, we’re committed to building and nurturing a diverse and inclusive workforce where everyone feels valued, respected, and able to grow. We know that different backgrounds, perspectives, and experiences strengthen our business and we welcome applications from all individuals. If your experience doesn’t exactly match with every part of the job description, but you are excited about the role, we would still like to hear from you. If you are passionate, curious, innovative and data driven, you could still be a good fit. The Senior Application Manager – Investran is the senior operational and delivery owner for Aztec’s Investran platform capability, with a particular focus on the US market and Private Equity service line. The role ensures Investran is stable, well‑governed, audit‑ready, and continuously improved, while enabling scalable onboarding, client migrations, integrations, and reporting. The role combines platform ownership with client onboarding leadership: defining a standardised approach to Investran delivery across Aztec’s global operating model, coordinating delivery across internal technology teams and operational stakeholders, and acting as a senior escalation point for complex issues. The role also ensures the platform operates in line with Aztec’s control environment (including SOC1 / ISAE‑aligned evidence, access controls, and change governance) and that releases are managed through controlled environments from development through to production.

Key Responsibilities

Platform Ownership and governance: Act as the platform owner for Investran within Markets Technology, accountable for operational health, stability, and continuous improvement. Maintain and execute the Investran platform roadmap aligned to US delivery priorities and broader Markets Technology standards. Define and enforce platform standards for configuration, documentation, testing evidence, and release governance. Own platform metrics (availability, incident trends, SLA performance, backlog health, recurring defects) and drive remediation plans.
Client Onboarding and Migration Delivery: Lead Investran client onboarding and migration activities, ensuring predictable delivery across design, build, SIT, UAT, cutover, and hyper‑care. Work closely with operational leadership and Client Facing Teams to define onboarding scope, timelines, acceptance criteria, and readiness requirements. Support conceptual design of fund and deal structures in collaboration with Operations, ensuring Investran best practices are followed. Establish and maintain standard onboarding playbooks, templates, and delivery artefacts to reduce bespoke effort and improve repeatability.
Development, Configuration and Enhancements: Lead delivery of Investran configuration and enhancement initiatives including: Investran API initiatives and integration enablement, Business event configuration and support, Vendor/system customisations and extensions (internal or external), New module adoption and workflow optimisation. Ensure requirements gathering, documentation, and user review/sign‑off are completed to a high standard before build and release. Coordinate design and technical specifications with vendor teams and internal technical resources (solution architect, integration engineers, reporting/data specialists).
Production Support and Incident Management: Act as the senior escalation point for Investran production issues including P1/P2 coordination, root cause analysis and remediation. Oversee ticket management with vendor support (including queue hygiene, ageing analysis, escalation path, and resolution outcomes). Drive process improvements to reduce incident recurrence and improve operational stability. Ensure operational support processes are clear, documented, and adopted, including runbooks and support hand‑over standards.
Controls, Audit and Compliance (SOC1 / ISAE‑aligned): Ensure Investran processes and change activities operate within Aztec’s control framework, including SOC1 / ISAE‑aligned evidence retention, audit readiness, access‑control governance and periodic user access reviews, user rights and authorisation processes (joiners/movers/leavers). Support audit Q&A, re‑certification tasks and control remediation. Ensure change governance and approvals are followed consistently, with appropriate segregation of environments and evidence of testing.
Reporting and Data Outputs: Oversee delivery of Investran reporting outputs (standard and bespoke) and ensure alignment with US Private Equity requirements and client expectations. Coordinate with Reporting & Data and Integration teams to ensure data extracts and exchanges are controlled, reconciled, and fit for purpose. Drive standardisation of reporting approaches where feasible to reduce bespoke build and improve scalability.
Training, Adoption and Enablement: Coordinate development and delivery of training materials and user enablement for Investran users, including onboarding training and best‑practice guidance. Support the creation and maintenance of a demo/training environment where required for internal enablement and client‑facing demonstrations. Promote consistent ways of working across operational teams, improving adoption and reducing reliance on informal knowledge.
Stakeholder, Vendor and Team Leadership: Build strong relationships with Operations, Client Facing Teams, and Markets Technology leadership to ensure delivery alignment and transparency. Manage vendor relationships for operational support, enhancements, and roadmap alignment; ensure service performance is measured and improved. Lead and mentor a small team of Investran analysts / configuration specialists (and coordinate any third‑party resources), including prioritisation, coaching, and performance oversight.
Innovation, Standards & Continuous Improvement: Continuously identify and evaluate emerging technologies in data management, integrations, and client‑facing solutions that can differentiate Aztec Group in the market. Identify opportunities to improve efficiency, control and scalability through automation, configuration optimisation, improved reporting and exception‑based processes, adoption of new platform features and capabilities. Drive adoption of Markets Technology standards, service metrics, and KPIs aligned to Aztec’s Target Operating Model.

Skills, Knowledge and Expertise

Deep experience with Investran in a Private Equity operating model is essential, including platform configuration, onboarding, and production support. Strong understanding of Private Equity fund accounting operations and operational workflows; familiarity with investor onboarding and investor servicing processes. Strong working knowledge of US GAAP as applied in the alternative asset management / fund administration context. Experience with platform integrations (APIs, data feeds, and interface design) and familiarity with controlled release practices across environments. Strong incident/problem management capability, able to lead structured remediation and service improvement. Strong stakeholder management and communication skills, including client‑facing delivery governance. Strong internal and external communication and interpersonal skills, together with the ability to develop good working relationships within the business, the IT team and with other service providers.

Qualifications and Experience

Typically 7–10+ years’ relevant experience in financial services / fund administration technology, including significant Investran exposure. Demonstrated experience leading onboarding/migration projects and operating within audit‑controlled environments (SOC1 / ISAE‑aligned). Bachelor’s degree in Accounting, Finance, Information Systems, or equivalent professional experience. CPA or comparable qualification desirable but not essential (depending on candidate background). Deep experience in technology, data management, or applications management roles within financial services, with mature and experienced people management capability. Experience with data governance frameworks, ETL tools, and middleware platforms. Previous practical IT Application Support Management experience within a financial services business, supported by a relevant professional qualification. Experience leading, coaching and mentoring teams aligning to Aztec Group values.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits