Senior Application Engineer

Henkel Corporation; Madison Heights (MI); On-site; USD 65,000 - 105,000; Full time

Job summary

Henkel Corporation in Michigan is seeking a technically oriented professional to support customers with product recommendations, demonstrations and troubleshooting in adhesives, sealants and coatings. You will perform site visits, run demonstrations, and collaborate with sales, marketing, PD and field teams to drive solutions.

This role emphasizes hands-on testing, customer training, and documenting results in CRM and LIM systems while promoting internal innovation across key accounts.

Responsibilities

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
• Work with application equipment to provide solutions to enhance customer adhesive related processes
• May supervise laboratory testing activities, including prioritization of customer samples, and communicate technical results to customers
• Responsible for products application / technical training and coaching of field sales forces and customers
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
• Promote internal business unit innovation and best learnings across accounts

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and ourcutting-edge technologies, you’ll have countless opportunities to explore newpaths and grow.

This position is with our Adhesive Technologies business unit –where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.

Dare to learn new skills, advance inyour career and make an impact at Henkel.

What you´ll do

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
• Work with application equipment to provide solutions to enhance customer adhesive related processes
• May supervise laboratory testing activities, including prioritization of customer samples, and communicate technical results to customers
• Responsible for products application / technical training and coaching of field sales forces and customers
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
• Promote internal business unit innovation and best learnings across accounts