Senior Application Analyst - Healthcare IT Solutions

Healthtech Inc; Northern (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Nordic is seeking a Senior Application Analyst to maintain and support our healthcare IT platforms across the United States. You will work with IT leadership to implement system builds, conduct testing, and deploy enhancements while ensuring security and compliance.

The role requires a bachelor's degree in IT/Engineering or a related field and 6+ years' experience with ERP/CRM/ITSM/HCM platforms. Excellent communication, attention to detail, and the ability to manage multiple priorities are

Qualifications

• Bachelor’s degree in Information Technology, Engineering, Healthcare Informatics, computer science, or a related field.
• 6+ years’ experience with application implementation, integrations, and administration (ERP, CRM, ITSM, and HCM platforms such as NetSuite, ServiceNow, Salesforce, or Workday).
• Excellent communication skills, both written and verbal, and ability to communicate complex topics to diverse partners.
• Strong attention to detail and ability to manage multiple priorities while meeting deadlines.

Responsibilities

• Supporting activities related to the design, development, and implementation of system build within Nordic’s platforms.
• Testing and supporting the deployment of customizations, new functionality and modules based on evolving business needs
• Meet with business leaders, decision makers, and end users to define business requirements and system goals while understanding upstream/downstream impacts
• Monitoring end-user usage of systems and tracking performance with cross‑department collaboration
• Assist IT teammates in analyzing requirements and technical solutions to meet evolving business needs
• Providing internal, on-going system/technical support to users, including training and maintaining proper system access for all roles
• Documenting policies, procedures and guidelines to ensure data integrity, changes protocols, customization, and usage
• Maintain up-to-date knowledge of platform functionality, customization and integrations to support Nordic’s business operations
• Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary

Skills

Communication

Attention to detail

Adaptability

Independent work

Education

Bachelor’s degree in IT/Engineering/Healthcare Informatics/CS

Tools

NetSuite

ServiceNow

Salesforce

Workday

Job description

Nordic is seeking a Senior Application Analyst to maintain and support our healthcare IT platforms across the United States. You will work with IT leadership to implement system builds, conduct testing, and deploy enhancements while ensuring security and compliance.

The role requires a bachelor's degree in IT/Engineering or a related field and 6+ years' experience with ERP/CRM/ITSM/HCM platforms. Excellent communication, attention to detail, and the ability to manage multiple priorities are